HT Plugins
Forum Replies Created
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Hello @charlsouma,
Thank you very much for reaching out to us 😊
We have thoroughly read your message.
It would be great if you kindly clarify your issue a little more.
Kindest regards,
HT PluginsHello @draganche
Thank you very much for reaching out to us!
The wpforms widget is based on the wpforms free plugin.
It seems you didn’t install the “wpforms” plugin. So, you have to make sure that you have installed the “wpforms” free version plugin in order to get the option on the Third party tab.Best Regards,
HT PluginsForum: Plugins
In reply to: [WishSuite - Wishlist for WooCommerce] How to add pagination to wishlistsHello @woograydev
We have thoroughly read your message.
Yes, The page will display all the products you add to your wishlist.
You can clear your browser cache and check again.If it still doesn’t solve the problem, please contact our support website at https://woolentor.com/contact/
Our support team will be more than happy to assist you with this.
Kindest regards,
HT PluginsHello @webfantastic
Thank you very much for reaching out to us 😊
We have thoroughly read your message.
For a wishlist counter, you can use the shortcode [wishsuite counter].
Unfortunately, we are unable to grasp your issue with the Wishlist icon. It is best for us if you send a screenshot of your issue.
Kindest regards,
HT PluginsHello @aracaro
Thank you very much for reaching out to us 😊
We have thoroughly read your message.
Unfortunately, in the free version of the plugin, there is no option to show the pagination with the “universal product layout”.
You can use Archive layout Default widget.
The “universal product layout” widget is not actually built to use on the Shop or Archive page. Although you can use the widget on the Shop or Archive page, it won’t work like an “archive layout widget” does. The “universal product layout” widget is mainly used on other pages. For example, on the homepage.
Kindest regards,
HT Plugins- This reply was modified 3 years, 11 months ago by HT Plugins.
Hello @ari Jahan
Thank you very much for reaching out to us 😊
We have thoroughly read your message.
Sorry for the inconvenience caused. With due respect, this sort of issue wasn’t supposed to happen.
You can clear your browser cache and check again.
If it still doesn’t solve the problem, please contact our support website at https://woolentor.com/contact/
Our support team will be more than happy to assist you with this.
Kindest regards,
HT PluginsHi,
Thank you very much for reaching out to us.
The option to control the number of columns for different devices is available in the pro version only.
Don’t worry, on the mobile view you can display your products in two columns, simply by using the following CSS in the style.css file of your theme or in the customizer.
@media (max-width: 767px) { .elementor-widget-woolentor-universal-product .ht-col-xs-12 { max-width: 50%; flex-basis: 50%; } }Hopefully, it will help you achieve what you have mentioned here.
Best wishes,
HT PluginsHello @it-hertz
First of all, We appreciate your feedback, and thank you so much for sharing the problem with us.
However, we’ve fixed the problem. Please update the plugin in the latest version.
Hopefully, you are able to input any kind of value in the condition field now.Whether the filed’s value contains multiple spaces, underscore, or null, you shouldn’t face any problem.
Best wishes,
Support Team- This reply was modified 3 years, 11 months ago by HT Plugins.
Hello @it-hertz
Thank you so much for your valuable feedback. We are working on it.
After investigating we found out that we need to change several parts of the plugin to fix the problem properly. So it will take a few days for updating the plugin.
Hopefully, we will fix the problem and update the plugin soon.
Best wishes,
Support TeamHello @it-hertz
we have fixed the issue and released an update of our plugin. Would you please update the plugin to the latest version?
Hopefully, it will solve the problem.
Best wishes,
Support TeamHello @it-hertz
We are extremely sorry for the inconvenience you had. Please accept our sincere apologies. It was quite an unexpected issue.
We are investigating each and every part of our plugin and trying to figure out the issue.
Hopefully, we will give you feedback very soon.
Best wishes,
Support TeamHello @sirotwo,
Thank you very much for getting in touch with us.
Sorry to hear about the inconvenience you had. With due respect, this sort of issue should not have happened.
We’ve fixed the issue and released an update of our plugin. Please update the plugin to the latest version.
Hopefully, it will solve the problem.
If the issue persists after that, then feel free to contact us on our support website.
https://hasthemes.com/contact-us/
Our support team will definitely assist you with this.
Best regards,
Support TeamHi,
Would you please confirm that you have created any new wholesale roles?
Please check this screenshot https://tppr.me/W1FMAIf you created, then the roles should be displayed in the dropdown options.
Check if the issue still exists and let us know.
Thanks!