hwhitney
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Viewing 6 replies - 1 through 6 (of 6 total)
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Hello again. I thought that your solution solved the problem, but over the weekend I had the same problem happen twice again. This is what shows up in my logs. Both those IP’s show up frequently in the blocked logs from the previous instances of having this issue:
Date IP Tried to log in as Gateway
May 30, 2023 13:22 185.93.229.19 [email protected] (1 lockouts) wp_woo_login Unlocked
May 29, 2023 00:55 66.248.200.19 [email protected] (1 lockouts) wp_woo_login Unlocked
Forum: Plugins
In reply to: [WooCommerce] Credit Card Field incorrectly showing up in checkoutThank you for your response. Your summary is correct. These are new customers accessing a new site for the first time so I don’t believe it is a cache or similar issue. The error you are seeing is correct as we do not allow non-registered users to check out. If you want to register and provide me with your registration info I will be happy to approve it on the backend so you are able to go through the full process.
I have uploaded the screenshot one of our customers sent me here – https://snipboard.io/qACVhz.jpg
screenshot showing “check” as the only active payment option here – https://snipboard.io/Z5hXHy.jpg
system status report:
WordPress Environment WordPress address (URL): http://www.garyrosenthal.org Site address (URL): http://www.garyrosenthal.org WC Version: 7.7.0 REST API Version: ✔ 7.7.0 WC Blocks Version: ✔ 10.0.4 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en External object cache: – Server Environment Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 32 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.87.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 5.6.51-cll-lve Max Upload Size: 32 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 7.7.0 WC Database Prefix: wp_ Total Database Size: 7.15MB Database Data Size: 5.51MB Database Index Size: 1.64MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_alm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_email_log: Data: 0.23MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 2.92MB + Index: 0.08MB + Engine MyISAM wp_postmeta: Data: 0.68MB + Index: 0.18MB + Engine MyISAM wp_posts: Data: 0.30MB + Index: 0.08MB + Engine MyISAM wp_say_what_strings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.02MB + Index: 0.03MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_usermeta: Data: 0.12MB + Index: 0.08MB + Engine MyISAM wp_users: Data: 0.02MB + Index: 0.02MB + Engine MyISAM wp_wccs_conditions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wccs_condition_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts attachment: 298 custom_css: 1 customize_changeset: 1 nav_menu_item: 6 page: 7 post: 1 product: 170 revision: 44 shop_order: 12 wp_global_styles: 1 wpforms: 2 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (16) Ajax Load More: by Darren Cooney – 5.6.0.5 Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.1 Ebalapycaby: by Lincoln Grant – 1.14.8 Email Log: by Sudar – 2.4.8 Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.25.16 New User Approve Premium (Premium): by NewUserApprove – 2.5 Product Import Export for WooCommerce: by WebToffee – 2.3.0 Say What?: by Ademti Software – 2.1.4 Orbit Fox Companion: by Themeisle – 2.10.24 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.2 Booster for WooCommerce: by Pluggabl LLC – 6.0.5 Woocommerce Role Pricing: by eggemplo – 3.5 WooCommerce: by Automattic – 7.7.0 WP Mail SMTP: by WP Mail SMTP – 3.8.0 WP Super Cache: by Automattic – 1.9.4 WPForms Lite: by WPForms – 1.8.1.2 Inactive Plugins (2) New User Approve: by WPExpertsio – 2.5 Order Minimum/Maximum Amount for WooCommerce: by WPFactory – 4.2.9 Dropin Plugins (1) advanced-cache.php: advanced-cache.php Must Use Plugins (1) installatron_hide_status_test.php: by – Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #130 - /shop/ Cart: #131 - /cart/ Checkout: #132 - /checkout/ My account: #133 - /my-account/ Terms and conditions: ❌ Page not set Theme Name: Hestia Version: 3.0.29 Author URL: https://themeisle.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Overrides: – Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: product-block-editor minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-05-19 18:49:22 +00:00 Options: ✔ Notes: 80 Onboarding: skipped Action Scheduler Complete: 196 Oldest: 2023-04-18 22:34:42 +0000 Newest: 2023-05-19 02:37:23 +0000 Failed: 6 Oldest: 2023-02-16 18:54:00 +0000 Newest: 2023-05-12 17:24:23 +0000 Pending: 8 Oldest: 2023-05-19 14:06:02 +0000 Newest: 2023-05-22 14:39:47 +0000 Status report information Generated at: 2023-05-19 13:25:28 +00:00 `Fatal error log shows only an issue installing a plugin that was resolved. For some reason I can’t paste it here so I’ve put it here – https://pastebin.com/jWH5cNx5
Thank you, hopefully that will solve the issue!
Forum: Plugins
In reply to: [Banner Management For WooCommerce] Banner dimensionsThat’s great, but breaks the responsiveness of the banner so on smaller screens it does not resize.
Forum: Plugins
In reply to: Woo Commerce has stopped sending new order notificationsseemed to be a problem with an older godaddy server – will upgrade at some point but managed a workaround using postman smtp.
Forum: Plugins
In reply to: Woocommerce has suddenly stopped sending emails for new orderI am having this same issue, seemed to crop up over the weekend, no idea why. I’ve tried changing the from email as suggested, set to plain text, and checked against any blacklists on the domain. No luck. I was unable to successfully configure web mail smtp – probably because I’m using a shared godaddy server? any help would be greatly appreciated!
Viewing 6 replies - 1 through 6 (of 6 total)