ibsofts
Forum Replies Created
-
Thank you for reaching out!
Please follow these steps to activate your Pro version:
- Deactivate the free plugin from your WordPress dashboard.
- Since you purchased the Pro version, you should have received the Pro plugin ZIP file via email. Please download it.
- Follow the installation and activation steps in our Pro plugin documentation here:
🔗 Installing and Activating GHLGF Pro
If you still encounter any issues, please create a support ticket here for a prompt response:
🔗 Submit a Support TicketForum: Reviews
In reply to: [GHL Gravity Bridge – Send Gravity Forms leads to GHL CRM] Not working at allHi,
We’re sorry to hear you’re experiencing issues. Could you please provide more details on what’s not working for you? We’d love to help troubleshoot the problem.
Additionally, we’ve tried reaching out via email but haven’t received a response yet. If you prefer, you can reply here or check your inbox for our message.
Since there is no reply on the above, we are marking it as resolved.
Hello,
To send Gravity Form data to Go High Level, ensure the form includes the Name, Email, and Phone fields, which must be added using the Advanced Fields option. You can find this option by navigating to
Forms > Edit > Add Fields > Advanced Fieldsin the specific form’s edit page on gravity form. Here, I’ve added a screenshot to show the Advanced Fields: https://prnt.sc/Z-4VL1mx0FTj. After adding these fields, connect the form to the corresponding subaccount inside our plugin settings page. Once connected, leads submitted through the form will be sent to the selected subaccount.Thanks Edited
Forum: Plugins
In reply to: [GHL Gravity Bridge – Send Gravity Forms leads to GHL CRM] Conflict redirectWe have fixed this issue in our updated version of the plugin 5.0.2 and added more specific parameter for our plugin.
Apologies for the inconvenience caused, we have fixed this issue in our updated version (5.0.1)
Thank you.We have checked it on our end and everything appears to be working fine. If you still encounter issue, you can reach out to our support portal on https://support.ibsofts.com/ .
We’d like to resolve this as soon as possible for you.We apologize for the inconvenience. This issue is occurring temporarily as we updated our plugin. Kindly update the plugin to the latest version (3.0.2). It will resolve the issue.
For any further queries, feel free to create a support ticket on https:/support.ibsofts.com
Forum: Reviews
In reply to: [GHL Gravity Bridge – Send Gravity Forms leads to GHL CRM] Didn’t workSorry to hear you’re having trouble with the plug. We’ve tested it on our end and everything appears to be working correctly. Could you please provide more details about the issue you’re experiencing? Alternatively, you can create a support ticket by visiting Support ibsofts. We’d like to help resolve this for you. Thank you!
Hi,
Thanks for reaching out!
You can map more fields other than Name, Phone and Email with GHL fields using our Pro plugin.
You can purchase it via this link: https://www.ibsofts.com/plugins/go-high-level-extension-for-gravity-forms/The Dynamic Tag feature is in our list of upcoming feature. It will be in upcoming updates.
ThanksCould not hear back from you. Marking it as resolved.
Could not get update here so marking as resolved.
Hello
Sorry for the delayed response!
Our spam filter system will block those emails which does not have a valid MX Record set. If in Gravity Form it is marked as spam then it should not go to GHL.
Can you share screenshot if the log for spam entries (For example: https://i.imgur.com/85NcYZx.png) ?
Assuming you are using latest version of our pro plugin.
For any issue you can mail us at [email protected]Hello,
Thanks for reaching to us!
Please review the extension settings to confirm the accuracy of all necessary configurations. Please share your temporary admin access on our support email: [email protected]
ThanksWe have not received any further comment. Marking it as resolved.