60 MB is the default limit for uploading files via PHP applications (such as WordPress). This is usually enough for most cases, but it can be easily increased via the ICDSoft hosting Control Panel > PHP Settings. Once there, you need to:
- Click on the Manage button next to the subdomain where your WordPress instance is located (www if the site is on the main domain).
- Find these two options and increase them accordingly:
post_max_size
upload_max_filesize
- Click Save changes.
That should be it. In case you notice any issues or you have further questions, don’t hesitate to contact our support team by submitting a ticket. We’ll get back to you within 15 minutes.
In general, when similar problems occur, it is better to contact the support of the hosting company. We respond to all requests usually within 4-6 minutes (there is a 15 minutes ticket response guarantee), so this is the best way to solve such an issue.
steelcityjamz contacted us shortly after this post, and had the matter resolved quickly. It turned out to be something completely different (not an issue with the WordPress installation itself).
Best regards,
ICDSoft Team
