Heather Burns
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Images going into wrong folders and not displayingAs always, describing the problem on a forum post resulted in me discovering the problem on my own.
The source of the issue was the pagespeed apache module used by the host.
I added
ModPagespeed off
to .htaccess and that fixed it immediately.
Forum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartI think we’ve got it, but I’m not going to mark this issue as resolved until I’m absolutely sure.
It seemed to be a combination of two problems:
1) Browsers set to block cookies, and
2) The [shoppingcart] shortcode having somehow disappeared from the checkout page. The placeholder image was there, displaying even for site visitors, but not the shortcode. The shopping cart was displaying for FF and Safari regardless of the shortcode not being there.Can anyone reading this please test the site? Add an item to your shopping cart, which appears in the sidebar, and then proceed to the cart.
Forum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartI’ve spotted this several times in error.log:
[18-Jun-2014 18:48:42 UTC] WordPress database error Table ‘homefolder_lightstalkin.wp_wpsc_visitor_meta’ doesn’t exist for query DELETE vm FROM wp_wpsc_visitor_meta vm LEFT JOIN wp_wpsc_visitors v on v.id = vm.wpsc_visitor_id WHERE v.id IS NULL made by do_action_ref_array, call_user_func_array, _wpsc_delete_expired_visitors
Forum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartEdward, this is bizarre. The site is live and functional and comes right up for me on my laptop on all browsers (Virgin broadband) and on my iPad (O2 3G.)
Forum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartWell, the shop begins at http://www.lightstalkersscotland.com/workshops and the shopping cart appears in the sidebar.
Are you saying you want a login?
Forum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartHi Edward,
This is why I’m asking for help. Even with the cached pages deleted, this is still happening. I have not done anything to the site, and the client was away on a tour when this happened. There’s no malware.
I did a standard WP Remote update of all plugins and WP two or three weeks ago, and updated the WPEC database within the site control panel.
The link is above.
I really would like to give my client his livelihood back so any help you can offer would be appreciated.
Thanks,
HeatherForum: Plugins
In reply to: [WP eCommerce] Oops, there is nothing in your cartYes, we’ve tried clearing the store theme cache with the default theme activated and disabling WP Super Cache. No luck.
You’re correct, we’re not using Gold Cart.
Forum: Plugins
In reply to: [Plugin: WordPress Mobile Pack] Permissions IssuesHere’s how I sussed it after experiencing this problem:
1. Deactivate the plugin.
2. Reactivate the plugin.
3. You will now see a warning message about upgrading your theme files. Click “yes”. This will transfer the changes you made to the theme files in /wp-content/plugins/wordpress-mobile-pack to /wp-themes, overriding the 777 errors.Forum: Fixing WordPress
In reply to: Redirected page to a virus warning for other websiteIt’s no bother at all, the ability to both give and receive help is what makes this community what it is.
A time stamp would simply be the date and time the file was last modified. If you have a folder full of files that are dated, say, 2009/08/12 and yet one file is dated 2010/03/05, that might be suspicious.
Here is a plugin you can add that will also give you some protection in future.
http://perishablepress.com/press/2009/12/22/protect-wordpress-against-malicious-url-requests/Forum: Fixing WordPress
In reply to: Redirected page to a virus warning for other websiteI really can’t say what may be safe and what may not. I would suggest that you not rely on antivirus scans to review your files. Manually review them to see anything suspicious like an odd date/time stamp.
Forum: Fixing WordPress
In reply to: Redirected page to a virus warning for other websiteThis particular install already had all the major WP security precautions and plugins, and I upgraded the install and plugins while doing some site maintenance as recently as two weeks ago. So I strongly suspect that the infection came from one of the computers the client’s company was using. The hack happened within a few hours of them updating their web site, and they only do it once or twice a month, so I don’t think it’s a coincidence.
To clean your site you will need to follow the advice in the links above. Here is another tutorial:
http://knowit.co.nz/2010/01/8-steps-to-clean-a-hacked-wordpress-blog
You’ll have to delete ALL WP files (plugins, templates, the WP install itself), then reinstall everything from scratch. Export your data (under Tools) from the old site and import it into the new install. Create a fresh database as well.Becuase this client’s theme was heavily customised I manually removed all the base64 code from the template files and double checked all files within it (including images).
Forum: Fixing WordPress
In reply to: Redirected page to a virus warning for other websiteI have just cleaned a WP install that was hacked to hell four days ago. A visitor alerted me to the hacking tonight by saying that he got the same message that Tarambana saw – containing a reference to statisticpossibly.com.
When I took a look, virtually every .php file in the entire install (including plugins and themes) had been altered with base64 code.
Brilliant! Thanks for acting on it so quickly.