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Viewing 15 replies - 1 through 15 (of 27 total)
  • Thread Starter Doc Young

    (@ijyoung)

    Did as you suggested, and on reactivating WooPayments got this message

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    Learn more about troubleshooting WordPress.

    Now I should add, that this particular website had Woocommerce on it for over 15 years without any issue until last year. It seems that the upgrades since 2023 or thereabouts have been causing issues for many users.
    I’ll try another payment plugin

    Thread Starter Doc Young

    (@ijyoung)

    Thanks I’ll give it a go.
    If that is the case, there is something seriously wrong with this plugin. It is the only one I ever have issues with and I host a large number of websites.
    I’ll get back to you when I have made the changes.

    Thread Starter Doc Young

    (@ijyoung)

    Thanks for coming back to me.
    I have copied both error log - and system report.
    Firstly the fatal error:2025-03-11T10:18:57+00:00Critical Out of memory (allocated 122601472) (tried to allocate 20480 bytes) Additional context2025-03-11T10:22:14+00:00Critical Out of memory (allocated 122601472) (tried to allocate 20480 bytes) Additional context2025-03-11T10:26:44+00:00Critical Out of memory (allocated 122601472) (tried to allocate 20480 bytes) Additional context2025-03-11T10:40:44+00:00Critical Out of memory (allocated 122601472) (tried to allocate 20480 bytes)
    This one concerns me as this site is purely for WooCommerce
    And here is system report:


    WordPress Environment<br><br>WordPress address (URL): https://ancientegyptamania.com/store<br>Site address (URL): https://ancientegyptamania.com/store<br>WC Version: 9.7.1<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.0<br>Log Directory Writable: ✔<br>WP Version: 6.7.2<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_GB<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.1.22<br>PHP Post Max Size: 64 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.61.1<br>OpenSSL/1.1.1k<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.4.17-MariaDB<br>Max Upload Size: 64 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.7.1<br>WC Database Prefix: wp_<br>Total Database Size: 7.03MB<br>Database Data Size: 5.27MB<br>Database Index Size: 1.76MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_options: Data: 4.02MB + Index: 0.08MB + Engine InnoDB<br>wp_postmeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB<br>wp_posts: Data: 0.13MB + Index: 0.06MB + Engine InnoDB<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts<br><br>attachment: 16<br>custom_css: 1<br>customize_changeset: 15<br>elementor_library: 1<br>nav_menu_item: 3<br>page: 7<br>post: 2<br>product: 24<br>revision: 3<br>wp_font_face: 36<br>wp_font_family: 12 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (3)<br><br>TikTok: by TikTok – 1.3.1<br>WooCommerce: by Automattic – 9.7.1<br>WordPress Importer: by wordpressdotorg – 0.8.3 Inactive Plugins (6)<br><br>Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.7<br>Elementor: by Elementor.com – 3.27.6<br>Jetpack: by Automattic – 14.4<br>WooPayments: by WooCommerce – 9.0.0<br>WP-Cron Control: by Thorsten Ott<br>Erick Hitter<br>Automattic – 0.7.1<br><br>WP Crontrol: by John Blackbourn & crontributors – 1.10.0 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: GBP (£)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 10 KB WC Pages<br><br>Shop base: #7 - /<br>Basket: #8 - /index.php/basket/ - Contains the woocommerce/cart block<br>Checkout: #9 - /index.php/checkout/ - Contains the woocommerce/checkout block<br>My account: #10 - /index.php/my-account/ - Contains the [woocommerce_my_account] shortcode<br>Terms and conditions: ❌ Page not set Theme<br><br>Name: Sydney<br>Version: 2.51<br>Author URL: https://athemes.com<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build<br>personally we recommend using a child theme. See: How to create a child theme<br><br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: sydney/woocommerce/cart/proceed-to-checkout-button.php<br>sydney/woocommerce/single-product/add-to-cart/simple.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>reactify-classic-payments-settings<br>add-to-cart-with-options-stepper-layout<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>use-wp-horizon<br>blockified-add-to-cart<br><br>Daily Cron: ✔ Next scheduled: 2025-03-13 09:55:20 +00:00<br>Options: ✔<br>Notes: 60<br>Onboarding: completed Action Scheduler<br><br>Complete: 13<br>Oldest: 2025-03-11 09:56:50 +0000<br>Newest: 2025-03-12 12:43:40 +0000<br><br>Failed: 1<br>Oldest: 2025-03-12 08:46:26 +0000<br>Newest: 2025-03-12 08:46:26 +0000<br><br>Pending: 1<br>Oldest: 2025-03-13 12:43:40 +0000<br>Newest: 2025-03-13 12:43:40 +0000 Status report information<br><br>Generated at: 2025-03-12 17:20:54 +00:00<br>
    Thread Starter Doc Young

    (@ijyoung)

    Thanks for response.
    Actually it seems that issue may be with the WooPayments plugin.
    It crashes when WooCommerce Home page or plugins.
    I then deactivated WooPayments
    I reinstalled WooCommerce and it works
    As stated, I have had major issues with WooCommerce for the last couple of years even with Themes that have Woocommerce as part of the package. In its early iterations, it never had any issues.
    Having been on forums on WooCommerce, over this period, I am not the only one experiencing these issues.

    Thread Starter Doc Young

    (@ijyoung)

    Thanks Yordan.
    Already have that, but need a password generator.

    Ian

    Thread Starter Doc Young

    (@ijyoung)

    Ok folks.
    Solved the issue. I had been writing <br /> which ended up as />.
    I changed to <br/> – which worked – duh.

    Thread Starter Doc Young

    (@ijyoung)

    Issue sorted.
    Caused by version 5.2.2
    Have installed earlier version and all is working

    Thread Starter Doc Young

    (@ijyoung)

    problem solved, I hope

    Have changed the code to
    if(!empty($formData[‘CountiesScotland’])){
    $location=$formData[‘CountiesScotland’];} (and same for other dropdowns)

    and then ‘Location’=>$location

    Thanks for looking at. It helped stimulate the brain to come up with a solution

    Thread Starter Doc Young

    (@ijyoung)

    Update using just $location, selects the name of the dropdown where town selected

    Thread Starter Doc Young

    (@ijyoung)

    Yes
    Not using a DB plugin as I needed something more robust.
    The custom table is populated ok, and the conditional was working ok until the latest update.
    I had assumed that I could use the location field to dump to DB but wasnt recognised so had to use the conditional fields.
    As per
    $location = $formData[‘location’];
    $scotland=$formData[‘CountiesScotland’];
    $england=$formData[‘countiesengland’];
    $wales=$formData[‘countieswales’];
    $ireland=$formData[‘NIcounties’];

    and then
    ‘Location’=>$england,
    ‘Location’=>$scotland,
    ‘Location’=>$ireland,
    ‘Location’=>$wales,

    Thread Starter Doc Young

    (@ijyoung)

    Not sure how you tell that it was working as you can only tell by applying.
    The form seems to work on the public site but only selects the first field of the last condition – which is Wales
    After submitting, the form is sent to a custom DB.

    Jules
    Apologies for the delay, i received no notification of this.
    Question now at https://ww.wp.xz.cn/support/topic/conditional-field-stopped-working/

    Look forward to hearing from you.

    I am having similar issue with conditional not working.
    Although the drop shows on webpage, it selects the first field of last group when form submitted.
    Worked a treat in December.

    Thread Starter Doc Young

    (@ijyoung)

    Hah
    Changed the line that CHMOD was on.
    Works

    Thank you so much.
    Appreciate your input

    Now to roll it out on rest of site.

    Cheers

    Thread Starter Doc Young

    (@ijyoung)

    Nope, that CHMOD definitely didnt work for me

Viewing 15 replies - 1 through 15 (of 27 total)