ik74
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It is working for me now. The issue was theme related and it is fixed now. Thanks a lot for your help!
Thank you, Nithin @wpmudev-support8 ,
Yes, it looks like this issue is theme related.
I will raise it with the theme’s support team, as you suggested.Current theme + all plugins deactivated = Hustler still did not work even in preview.
Twenty Twenty-Three theme + all plugins active = Hustler pop-up showed up.How do I check this?
“Is there any plugin or service that uses Elastic APM or AWS? Or any plugins related to AWS?”Thank you for your time in investigating with me! 🙂
Hello Adam, thank you for your help. @wpmudev-support8
Yes, temporarily switching to Twenty Twenty-Three has worked. The preview started to show up.
Yes, there seem to be loading warnings in the browser console. Here they are:
JQMIGRATE: Migrate is installed, version 3.3.2 elastic-apm-rum.umd.min.js:1 [Elastic APM] Failed sending events! Error: https://596808a16dec4fc39413bf34b0a70240.apm.eu-west-1.aws.cloud.es.io:443/intake/v2/rum/events HTTP status: 0 at e._constructError (elastic-apm-rum.umd.min.js:1:25909) at elastic-apm-rum.umd.min.js:1:24711 levels.forEach.t.<computed> @ elastic-apm-rum.umd.min.js:1 (anonymous) @ elastic-apm-rum.umd.min.js:1 DevTools failed to load source map: Could not load content for https://sibforms.com/forms/end-form/elastic-apm-rum.umd.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILUREThanks a lot!
Hello Adam @wpmudev-support8 ,
Thank you.
To start with, just wanted to see a preview of the pop-up – to test and set it up.
And yes, wanted it to show everywhere – the most simple way.Have removed all visibility settings (https://prnt.sc/bh7bde2YfE_H), cleared cache, tried it Chrome and Edge, still not visible – no preview either.
Do you need an updated JSON file?
Thank you!
Hello @wpmudevsupport15 , thank you for your hints.
I have tried, but looks like I am still not managing through.
Could be something stupid, but doesn’t seem to work for me.
Here is the Google Drive link to the JSON file.Thank you in advance!