ikbenphilip

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  • Forum: Plugins
    In reply to: [Star CloudPRNT for WooCommerce] Finds printer, doesn’t connect
    Thread Starter ikbenphilip

    (@ikbenphilip)

    5 years, 8 months ago

    I have managed that everything works fine now! Thank you for your assistance. I do have a single question left.

    How to remove extra data from the receipt such as ‘Mollie’ (Dutch variant of Stripe). I’m using the WooCommerce Delivery Date Time Plugin (Woo Delivery) and I only want to show the pickup time on the receipt. I’ve tried a few things in the order-delivery file but either the whole website crashes or just nothing happens.

    Forum: Plugins
    In reply to: [Star CloudPRNT for WooCommerce] Finds printer, doesn’t connect
    Thread Starter ikbenphilip

    (@ikbenphilip)

    5 years, 8 months ago

    @lawrenceowen They are both connected and enabled. I was wondering that since my WooCommerce is in Dutch, could that be something the CloudPRNT-plugin doesn’t recognize?

    Everything is connected, enabled, etc. But the plugin just doesn’t recognize the order, nothing shows up in the printer queue while WooCommerce shows that the order has been confirmed. I’m now on a different router and it’s the same issue as on my own personal router.

    • This reply was modified 5 years, 8 months ago by ikbenphilip.
    Forum: Plugins
    In reply to: [Star CloudPRNT for WooCommerce] Finds printer, doesn’t connect
    Thread Starter ikbenphilip

    (@ikbenphilip)

    5 years, 8 months ago

    @lawrenceowen Update: after I turned the firewall back on, the connection in the plugins remains connected. Only now it seems as if orders are no longer coming in. After an order is placed, the que remains empty and nothing comes out of the printer.

    I’m based in the Netherlands Province/state: Overijssel.

    Forum: Plugins
    In reply to: [Star CloudPRNT for WooCommerce] Finds printer, doesn’t connect
    Thread Starter ikbenphilip

    (@ikbenphilip)

    5 years, 8 months ago

    @lawrenceowen Thanks for your quick response! I think that it is indeed my server that is blocking the action. Do you have any idea where to fix this in Plesk?

    I am now indeed trying to test and configure the printer on a home network. Eventually, it ends up in a kitchen of a restaurant on another network.

    Edit: When I turn my firewall off on my Plesk server, the connection is established! So it’s 100% something in my server.

    • This reply was modified 5 years, 8 months ago by ikbenphilip.
Viewing 4 replies - 1 through 4 (of 4 total)