Chandan Shrivastava
Forum Replies Created
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Hello,
I have identified the cause of the issue.
In my plugin, there was a required declaration for WooCommerce HPOS (High-Performance Order Storage) compatibility that I unintentionally missed. Although the plugin was already fully compatible with WooCommerce HPOS, the missing declaration caused WooCommerce to display a compatibility warning/error message.
I have now added the missing declaration, and WooCommerce is no longer displaying any such message for my plugin.
To apply the fix, please simply uninstall the current installation of the plugin and then download and install the latest version (6.4.4) from the WordPress Plugin Repository. After reinstalling version 6.4.4, you should no longer experience this issue.
If you are satisfied with the plugin and the support service provided, I would greatly appreciate it if you could take a moment to leave a review. Your feedback is always valuable, and I would be sincerely grateful for your support.
Thank you very much for your feedback and for bringing this matter to my attention.
Best regards.
Hello,
Thank you for sharing the details.I have reviewed the information you provided, and it appears that the issue may be caused by a compatibility conflict with some part of WooCommerce’s High-Performance Order Storage (HPOS) functionality.
I will now begin diagnosing the issue in detail to identify the exact cause. I will work on finding a solution as quickly as possible and provide you with a resolution at the earliest.
Thank you very much for bringing this issue to my attention and for sharing the details with me.
I appreciate your patience and understanding.
Best regards.
Hello,
To help resolve this issue properly, please share the complete details with me at [email protected]
I would like to personally review, diagnose, and investigate the issue from my side. Once I have the necessary details, I will do my best to identify the root cause and provide an appropriate solution.
When contacting me, please include as much information as possible, such as:
- A detailed description of the issue
- Screenshots or screen recordings (if available)
- The plugin version you are using
- Any error messages you have received
- The steps required to reproduce the issue
The more details you provide, the faster and more accurately I will be able to diagnose and resolve the problem.I look forward to your email.
Best regards.
Hello,
It does not matter whether you are a beginner or an advanced user. The issues you are experiencing are most likely due to the plugin not being configured according to the recommended setup process.
If the plugin is set up correctly, none of these issues should occur. Please follow the steps below:
- Launch the Setup Wizard.
- Complete the entire Setup Wizard process by following the on-screen instructions.
- To use premium features or save settings within premium feature sections, activate the Enterprise Demo.
- Once the Enterprise Demo is activated, all premium sections will become fully functional and configurable.
After completing these steps, the issues you mentioned should be resolved.
If you still face any problems after following the recommended setup process, please provide the exact details, and I will be happy to assist you further.
Best regards.
Your all issues are resolved in the version 6.3.2 and above.
Please update the plugin, and activate the vanilla javascript under general settings.Regards,
The developer.Your suggestion is not entirely correct. Even in the free version, retry attempt limits are available, which means unlimited attempts are not possible. Nevertheless, the simple upgrade provides access to numerous security features. Anyone who doubts this can verify my claims by checking the plugin or its screenshots. Additionally, the plugin’s OTP is hash-protected in version 6.3.2 and later.
Regards,
The developer.All processes remain fully secure, but the new version 6.3.2 onward includes improvements based on your suggestions.
Regards,
The developer.- This reply was modified 8 months, 1 week ago by Chandan Shrivastava.
Use this plugin with ShortCode at anywhere. Please go through the integration tab to check the details about the ShortCode and their attributes.
Regards,
The Developer.- This reply was modified 8 months, 1 week ago by Chandan Shrivastava.
I have viewed the page shown in these images through the page link provided in your mail. The top margin described is part of the Elementor plugin used in your webpage, but you are trying to manage this gap in my plugin CSS. Please edit your page through Elementor or modify the Elementor CSS.
The responsive design of my plugin is completely improved and upgraded for all devices like desktop, tablet and mobile. If you have found any outer-margin related issue or any other issue regarding responsive CSS with my plugin, please reply back to me.
Regards.
I always respect the true suggestions and feedbacks of my clients. Many thanks for your important feedback.
I am continue improving my plugin and adding features on the valuable feedbacks and suggestions.
Regards.
I always respect the true suggestions and feedbacks. Many thanks for your important feedback.
No matter, how many points have been mentioned in your complain. I assured you, these issues will be resolved very soon.
Warm Regards.
This is all about settings and used ShortCode. I have sent you the resolution in your next ticket for this same issue.
No matter you are using a free version or paid version. I am always available to assist you regarding any issues related to my plugin.
Regards.
- This reply was modified 11 months, 1 week ago by Chandan Shrivastava.
1.) I will like to reduce/ remove the Top margin. How do I do that ?
Answer: This is totally depends on the clients website CSS. However you can easily modify or totally replace my plugin CSS as required. Just open the Add Snippets page of this plugin, expand the External CSS Script section, and add some modified CSS script or replace with your CSS as per your website requirements.2.) I will like to change the notification Texts, as seen here — https://prnt.sc/1QVu5clcOdtu
How do I do that ?
Answer: I will add this facility to modify these text through settings in nearest version very soon. However, you can modify these notification texts including other appeared strings in this form very easily. Just open the plugin folder through your ftp, and find my plugin directory, open it to find the folder lib, open the lib folder, and you will see the file named as emailotpauthn-external-class.php, on notification texts including other related texts are available in this file. You can modify them very carefully.2b.) Where can I go in the plugin’s files, to be able to change all the Notification Texts ?
Answer: Already answered in previous question.Always available to assist you regarding any issue related to my plugin.
Warm Regards.
Ok, I guide you about these settings and modifications.
I have seen 6 support tickets posted by you one by one within few hours.
Please provide at least 1 day to any professional to resolve your issue and revert you back.No matter you are using a free version or paid version. I am always available to assist you regarding any issues related to my plugin. RELAX. However Your website issues regarding the settings of my plugin have been resolved in few hours.
Regards.
Many thanks for your important feedback. I assured you, this issues will be resolved very soon.
I have seen 6 support tickets posted by you one by one within few hours.
Please provide at least 1 day to any professional to resolve your issue and revert you back.No matter you are using a free version or paid version. I am always available to assist you regarding any issues related to my plugin. RELAX. However Your website issues regarding the settings of my plugin have been resolved in few hours.
Regards.
- This reply was modified 11 months, 1 week ago by Chandan Shrivastava.
- This reply was modified 11 months, 1 week ago by Chandan Shrivastava.