Imagely
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Hi @mcaudibert,
Could you please confirm that during the migration you have copied over all of the files from wp-content/gallery and all of the database’s tables from the old site to the new one?
If you already did the above, please try adding this constant to your site’s wp-config.php then clear any cache and hard refresh any of your gallery pages to see if that’ll change anything:
define('NGG_DISABLE_SHUTDOWN_EXCEPTION_HANDLER', TRUE);- This reply was modified 2 years, 8 months ago by Imagely.
By the way, you are welcome to report this problem at https://www.imagely.com/report-bug/ indicating the thread’s URL.
Hi @osv1,
We are sorry for the inconvenience created. Most likely this is related with the changes from the latest NextGen Gallery update. Our developers will look into replicating it on our own IIS instances.
As a temporary workaround, please revert to NextGen Gallery 3.37 that can be downloaded from: https://downloads.wp.xz.cn/plugin/nextgen-gallery.3.37.zipHi @wolkenunddreck,
Thanks for the details. Please access your site’s “Dashboard -> NextGen Gallery -> Other Options -> Miscellaneous -> Clear image cache” then delete your site’s cache again and hard reload the gallery page to see if that’ll load the new cropped thumbnails.
Hi @openmindculture,
Yes, that’s correct, 3.5.0 is equivalent with 3.5 according to our changelog and we never reached 4.x.x as was estimated. Instead of that we went with a sub-version incrementation further.
Hi @paulfwp,
We are sorry to hear about the issues, the first step would be to connect to your server via FTP and renaming the Nextgen Gallery plugin folder /plugins/_nextgen-gallery/, then try to log in to your site, delete the plugin and reinstall it to see if that works.
Please keep us posted.
Hi @openmindculture,
Thanks for your report. This appears to be a valid problem that we’ll have to fix in the upcoming NextGen Gallery update.
NextGen Gallery uses uppy.js uploader and this library automatically decides the sequence of the images’ uploading to make sure that the user gets the fastest completion time. Also, it comes with the parallel uploading enabled by default. This, unfortunately means that the sequence cannot be directly controlled and that NextGen will assign ID’s depending on uppy.js.
There’s a workaround though. You can add the following constant to your site’s wp-config.php file to disable the parallel uploading and while it will slow down the process, that should force it use the sequence of the images depending on how would you add them to the uploader’s drop box.
define('NGG_UPLOAD_LIMIT', 1);Hi @semikola,
This is a follow-up on the reported problem. We have tested it on our own instances and couldn’t get it replicated. Could you please let us know whether you use the default WP block editor or classic editor?
Forum: Plugins
In reply to: [PDF Embedder] PDFJS is not definedHi @rodoswebdesign,
We are sorry to hear of the problem. We hope that you wouldn’t mind submitting this report at https://wp-pdf.com/contact/
Thanks in advance,
WP-PDF teamHi @crabshell,
Thanks for asking us. Unfortunately, Basic ImageBrowser display type doesn’t include image transitions. I’d be happy to add it as a feature request to our list.
Hi @stepneo,
I’d be happy to help. It appears the title styling interferes with Elementor’s but there is an easy custom CSS fix for that by adding the below rule to “Appearance -> Customize -> Additional CSS”:
.ngg-album-compact h4 .ngg-album-desc { line-height: normal !important; }As for the thumbnails dimensions, please try to adjust that from your site’s “Dashboard -> NextGen Gallery -> Gallery Settings -> Basic Compact Album” setting “Override thumbnail settings” to Yes then enter the new thumbnail dimensions in pixels from “Thumbnail dimensions” and finally press “Save Options” to apply the changes.
Hope this helps
Hi @eyedia,
If you have a multisite installation, you should be able to specify the gallery folder path being logged into the Network Admin -> NextGen Gallery -> Gallery path”.
The default path is wp-content\uploads\sites\%BLOG_ID%\nggallery
Usually, these are automatically created. Could you please let us know what hosting provider you use and if the WP_CONTENT_DIR is inside ABSPATH?
Hi @nicky123n,
Debugging upload problems is complex. Feel free to contact our support team directly at https://www.imagely.com/report-bug/ and one of our support representatives will help you.
Hi @kajtra,
We are sorry to hear of the persisting issue. Feel free to submit a report at https://www.imagely.com/report-bug/ and a support representative will have a closer look at the problem.