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Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Unchecked submit: just keeps spinningHello, it has been a few days since we’ve last heard from you. If you continue to have issues setting up the ReCaptcha please reply back to this email and we can assist you further. We will mark this thread as resolved until further notice.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Submit not workingWe viewed the linked page above and were able to submit the form with the ReCaptcha that is on the form. It appears to have submitted successfully and we ran into no issues or errors. Is it possible that a browser plugin may be causing the issue? Could you try a different PC and/or different browser and return with your results?
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] jQuery is not defined error.jQuery is pretty integral for Contact Form 7 which makes us believe that the issue may be that your theme is missing
wp_head()in theheader.phpfile orwp_footer()in thefooter.phpfile, maybe both. If you could verify the above – additionally if you link to your website we may also be able to see why jQuery may not be defined.Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Unchecked submit: just keeps spinningThe easiest way for us to debug this kind of issue is to get a link to the website where the issue lies. This sounds like a javascript error or conflict with another plugin. If you’re not comfortable providing the website there are some things to help narrow down the issue.
# Install the WordPress Health Check Plugin.
This will allow you to safely disable plugins for just your user. Enter troubleshooting mode, enable Contact Form 7 and Contact Form 7 – reCaptcha v2. Head to the front-end of your website and test the form submission to see if the issue persists. If it does not then you can enable plugins one by one until you find the plugin which causes the issue. You may also need to enable your theme as it could be a theme issue.
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We could also use the Operating System and Browser + Browser version. You may also use the tool linked below – we just need the last line “Browser”:
Hello, it’s been a few days since we’ve heard from you. We won’t be able to debug this issue further without a list of plugins that may be conflicting. It doesn’t seem to be preventing mail from being submitting which is good.
We’re going to set this issue to resolved unless we hear from you further.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Couldn’t figure how to translate it@davidhorizon It appears that the translations have been reviewed and approved, thank you again!
When discussing the translations with #polyglots channel, they suggested that you could become a Translation Editor to help fast-track any future translations you may submit ( to any plugin or theme ). It was also suggested that you could sign up for a WordPress Slack Account to discuss any feedback the translation team may have. Here’s the French Team welcome page if you are interested!
https://fr.ww.wp.xz.cn/team/
https://make.ww.wp.xz.cn/polyglots/handbook/rosetta/theme-plugin-directories/Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Couldn’t figure how to translate itHello,
First off, thank you for contributing to translating this plugin. It’s very cool being able to reach languages we personally may not know. Keep being awesome! 🙂
We’ve just released a new version of the plugin which should fix any translation issues. That being said it appears that the French suggested translations you’ve submitted are not yet been approved. We’ve reached out to #polyglots channel to figure out why this is. Until then we will keep this issue set as unresolved until we receive further information.
Thank you for bringing this to our attention.
1) Does the form submit and validate as expected with this error present?
2) Are there any other plugins that use ReCaptcha v2 which you have installed?
Looking at the source of the site it appears that there’s 2 Google API scripts being enqueued. We also noticed that there’s a ReCaptcha on the login page. It may be worth contacting that plugin author and ask why it’s necessary to load their scripts onto pages that do not need their ReCaptcha (non-login pages).
Additionally, with the name of the plugin which is adding the other ReCaptcha we may be able to skip enqueueing our Google API whenever their API is already enqueued.
If you disable this plugin and attempt to send a message, does the message go through as expected?
We believe this is not an issue with this specific plugin but Contact Form 7 itself ( or the server where the site is hosted ). Contact Form 7 has some documentation on this topic which you can find through their website. We also suggesting going through the Contact Form 7 support forum to see what the plugin developer suggests.
We’ve attempted test submissions against the forms themselves and it appears to be functioning correct so we do believe the issues lies somewhere other than this plugin.
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Couldn’t figure how to translate itThank you for bringing this to our attention!
This is something we’re actively looking into and will push out an update next week to address translations in general. We will report back whenever the update is live so you get alerted ( if you are subscribed to this topic ).
@john-tj We have just published a new version of the plugin which contains the message if the user forgets to check the reCaptcha box. Whenever submitted though it does use the spam message found in each forms “Messages” tab on each contact form. Hopefully this resolves your issue but if not please reply back to this thread and let us know!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] reCaptcha not showingHello,
Looking at the website now it appears that the reCaptcha shows up. We’ll mark this thread as resolved but should you have any additional questions or comments please feel free to reply back and let us know!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] reCaptcha not showing on ChromeHello,
It certainly sounds localized, we’ve checked here and the reCaptcha displays on multiple browsers on different systems. We’ll mark this thread as resolved for now – should you find the localized issue it would be helpful to know what was causing it!
Forum: Plugins
In reply to: [ReCaptcha v2 for Contact Form 7] Plugin not working.Hello,
Unfortunately, this plugin needs some configuration to work and doesn’t quite work out of the box. Following the installation instructions may be helpful here. If you’ve followed the instructions you can verify that the API keys are indeed version 2 ( on the Google ReCaptcha management page.
Once logged into the websites WordPress, using the left-hand navigation, navigate to Contact -> reCaptcha Version. Here you can tell the forms to use the version 2 of reCaptcha.
Finally, you’ll need to make sure each of your forms has the
[recaptcha]tag set somewhere on the form.Rest assured that we have tested this on multisite installations and it does work as expected with the correct configurations set.
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If you’ve verified the above information and continue to have issues we would need a link to one of the websites you’re having issues with so we can view one of the forms live on the site.
Thank you for pointing this out. We will update this in our newest release next week. We’ll leave this thread open until that update is pushed so we can verify with you it works as expected.