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Viewing 15 replies - 1 through 15 (of 46 total)

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Forum: Plugins
In reply to: [WP Rollback - Rollback Plugins and Themes] rest_no_route error

iThemes
(@ithemes)

2 years, 3 months ago

I’ve seen a few reports, but I can’t reproduce it still without more information.

It has to be either a plugin conflict (maybe a Security plugin blocking REST routes), a hosting issue, or a combination of the two.

So, I’m not going to keep taking shots in the dark to fix it without access to an environment where it’s happening, and I can modify the code to debug it.

Forum: Reviews
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Not impressed

Plugin Author iThemes
(@ithemes)

11 years, 8 months ago

We’re sorry to hear you’ve had issues but please know that the free version has been in no way crippled since the move to iThemes Security. In fact we’ve been releasing new features to it, such as network Brute Force protection and others.

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Error on your picture :)

Plugin Author iThemes
(@ithemes)

12 years, 1 month ago

Blazer,

We’ve tested this with a subdirectory and root install and well as multi-site with subdirectories, subdomains and domain mapping none of which have seen the problem after about 4.0.7. Can you please email us on our contact form so we might be better able to reproduce what you are seeing?

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Plugin rewriting htacess file causes 500 Internal Server Error

Plugin Author iThemes
(@ithemes)

12 years, 1 month ago

We will have an update later this afternoon to address this. The issue had been due to a fix other users were experiencing. The new fix will remove the line altogether.

If you would like to test the fix (this is a BETA link so please don’t do so on a production site) a few hours early you can use this:

iThemes Security BETA

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Redirect Loop after enabling plugin

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey Rak-nyc,

Thanks for the information! What version are you experiencing this with? Could you update to v4.0.21 and let me know if that helps?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Error on your picture :)

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey All,

Thanks for the information! Could you please share what versions you’re using? If you’re not running the latest version of 4.0.21, could you update and let me know if that helps?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Cannot log in – redirects to homepage

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey All,

If you’re still experiencing issues could you please update to v4.0.21? There have been many fixes.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] BWS to IThemes Security

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hello All,

Could you please update to v4.0.21 and see if that helps?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Problem with Update version 4.0.16

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey Uendi,

Could you please update to v4.0.21 and see if that resolves the issue?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] 4.0.12 upgrade breaks hide backend

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey All,

Could you please update to v4.0.21? There have been many fixes including the Hide Backend feature.

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Enable Hide Backend & Google authenticator

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey All,

This is being addressed. Could you please update to v4.0.21 and see if that helps?

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Lost password 404 bug – Multisite only

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hello Lmmw,

Could you try updating to the most current version of 4.0.21 and see if that helps? If it doesn’t, could you please file a bug report and we’ll take a closer look into it?

iThemes Security Bug Report

Thanks,

Gerroald

Forum: Plugins
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Error Log Filling up with this:

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey,

The “error” message is confirming that you’ve been locked out due to too many 404s. While I understand it can be annoying, that means the feature is functioning correctly. You can learn more about this in the 404 section here – Common Issues

Thanks,

Gerroald

Forum: Reviews
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Update successfull

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey Dsputa,

We’re working to resolve any issues as quickly as possible. Could you file a bug report here – http://ithemes.com/security/bugs/

Thanks,

Gerroald

Forum: Reviews
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Was ok, now a disaster.

Plugin Author iThemes
(@ithemes)

12 years, 2 months ago

Hey Tomeversley,

We’re working to get any issues fleshed out. If you’d like you can file a bug report here – http://ithemes.com/security/bugs/

Please add as much detail as possible.

Thanks,

Gerroald

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