itsari

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Forum: Plugins
    In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] after migration cannot connect jetpack
    Thread Starter itsari

    (@itsari)

    2 years ago

    Hello,

    thank you very much again for helping me for this issue.
    I can confirm I was able to fix the issue by disabling ALL the plugins and reconnecting jetpack.

    There are some walk-around, though, to keep in mind in order to achieve the connection:

    • I had to disable the plugins while outside any sort of maintenance mode
    • I had to block every form of CDN o server-side Cache I had installed (e.g. siteground embedded cache)
    • I had to disconnect my account (or try and enter into the website via a logged-out browser) in order to see if all my plugins where disabled

    After these after precautions I could, finally, connect jetpack (and woocomerce as well)

    Forum: Plugins
    In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] after migration cannot connect jetpack
    Thread Starter itsari

    (@itsari)

    2 years ago

    Hello Gaurav,

    thank you for your reply.
    Unfortunately, I tried several times to deactivate and delete the plugin, but I always had the same result, “An error occurred. Please try again”.

    As I stated on my previous post, I also tried the debug feature on https://jptools.wordpress.com/debug/ and the reply was “Could not validate security token”.

    Could you please help me with this issue?

    Thanks in advance,

    Forum: Themes and Templates
    In reply to: [Customizr] Updated to 3.5.5 … Slider problems and bad performances
    Thread Starter itsari

    (@itsari)

    9 years, 3 months ago

    UPDATE:
    Actually, there are a LOT of plugins that conflict with customizr 3.5.5
    Here’s the list of the plugins I had to disable so far:

    – Jetpack (when activating the infinite scroll option)
    – User Access Menu
    – Remove Query string

    I Repeat, these plugins were working fine before the update, don’t know if you guys can work on it, but some of these are pretty common, and pretty useful too…

    Forum: Themes and Templates
    In reply to: [Customizr] Updated to 3.5.5 … Slider problems and bad performances
    Thread Starter itsari

    (@itsari)

    9 years, 3 months ago

    Hi,
    first of all thanks for the answer.

    I checked all my plugins and, funny enough, a plugin called “Remove Query Strings From Static Resources”, which is used to speed up and increase the ratings of websites, was conflicting and slowing down everything.

    Now I didn’t notice any problem before the update, so I guess some changes affected the interaction between the theme and the plugin; I’m writing this to inform all the users and the developers about the bug.
    The plugin was causing the slider issue as well.

    Hope this thread will help,
    Cheers
    Emanuele

Viewing 4 replies - 1 through 4 (of 4 total)