jadesignz

Hello Lorro,

The shop and product page is working perfectly with the twenty sixteen theme, so I know the problem I’m having lies with the captiva theme.

Hello Joey and Lorro,

I would love to get some feedback about my product page.
I reinstall wordpress and updated the captiva theme but I’m still have the same problem.

1. when i click on my shop page is shows my products aligned to the left, how can i solve this problem. (see link below)

http://www.myreevahair.com/shop/

2. when i click on my product it takes up the whole page, how can i solve this problem. (please see link below)

http://www.myreevahair.com/product/please-work-2/

### WordPress Environment ###

Home URL: http://www.myreevahair.com
Site URL: http://www.myreevahair.com
WC Version: 2.5.5
Log Directory Writable: ✔
WP Version: 4.4.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: en

### Server Environment ###

Server Info: Apache/2.4.18
PHP Version: 5.4.45
PHP Post Max Size: 48 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.45
Max Upload Size: 32 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 2.5.5
:
woocommerce_sessions: ✔
woocommerce_api_keys: ✔
woocommerce_attribute_taxonomies: ✔
woocommerce_termmeta: ✔
woocommerce_downloadable_product_permissions: ✔
woocommerce_order_items: ✔
woocommerce_order_itemmeta: ✔
woocommerce_tax_rates: ✔
woocommerce_tax_rate_locations: ✔

### Active Plugins (17) ###

Redux Framework: by Team Redux – 3.5.9
LayerSlider WP: by Kreatura Media – 5.5.1
Ultimate Addons for Visual Composer: by Brainstorm Force – 3.8.0
Advanced Custom Fields: by Elliot Condon – 4.4.5
Advanced Sidebar Menu: by Mat Lipe – 5.1.3
Captiva Toolkit: by Colm Troy – 1.2.4
Contact Form 7: by Takayuki Miyoshi – 4.4.1
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
Go Daddy Quick Setup: by GoDaddy.com
LLC – 1.04

Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
WooCommerce Quantity Increment: by WooThemes
Bryce Adams – 1.0.0

WooCommerce: by WooThemes – 2.5.5
WooSidebars: by WooThemes – 1.4.3
WP Retina 2x: by Jordy Meow – 4.4.4
YITH WooCommerce Ajax Product Filter: by YITHEMES – 2.8.1
YITH WooCommerce Ajax Search: by Yithemes – 1.3.9
YITH WooCommerce Wishlist: by Yithemes – 2.0.14

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ✔
API Version: 3.1.0

### WC Pages ###

Shop Base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My Account: #9 - /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Captiva
Version: 1.9.1
Author URL: http://www.commercegurus.com
Child Theme: ✕ – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: captiva/archive-product.php
captiva/auth/footer.php
captiva/auth/form-grant-access.php
captiva/auth/form-login.php
captiva/auth/header.php
captiva/cart/cart-empty.php
captiva/cart/cart-item-data.php
captiva/cart/cart-shipping.php
captiva/cart/cart-totals.php
captiva/cart/cart.php
captiva/cart/cross-sells.php
captiva/cart/mini-cart.php
captiva/cart/proceed-to-checkout-button.php
captiva/cart/shipping-calculator.php
captiva/checkout/cart-errors.php
captiva/checkout/form-billing.php
captiva/checkout/form-checkout.php
captiva/checkout/form-coupon.php
captiva/checkout/form-login.php
captiva/checkout/form-pay.php
captiva/checkout/form-shipping.php
captiva/checkout/payment-method.php
captiva/checkout/payment.php
captiva/checkout/review-order.php
captiva/checkout/terms.php
captiva/checkout/thankyou.php
captiva/content-product.php
captiva/content-product_cat.php
captiva/content-single-product.php
captiva/content-widget-product.php
captiva/emails/admin-cancelled-order.php
captiva/emails/admin-failed-order.php
captiva/emails/admin-new-order.php
captiva/emails/customer-completed-order.php
captiva/emails/customer-invoice.php
captiva/emails/customer-new-account.php
captiva/emails/customer-note.php
captiva/emails/customer-processing-order.php
captiva/emails/customer-refunded-order.php
captiva/emails/customer-reset-password.php
captiva/emails/email-addresses.php
captiva/emails/email-customer-details.php
captiva/emails/email-footer.php
captiva/emails/email-header.php
captiva/emails/email-order-details.php
captiva/emails/email-order-items.php
captiva/emails/email-styles.php
captiva/emails/plain/admin-cancelled-order.php
captiva/emails/plain/admin-failed-order.php
captiva/emails/plain/admin-new-order.php
captiva/emails/plain/customer-completed-order.php
captiva/emails/plain/customer-invoice.php
captiva/emails/plain/customer-new-account.php
captiva/emails/plain/customer-note.php
captiva/emails/plain/customer-processing-order.php
captiva/emails/plain/customer-refunded-order.php
captiva/emails/plain/customer-reset-password.php
captiva/emails/plain/email-addresses.php
captiva/emails/plain/email-customer-details.php
captiva/emails/plain/email-order-details.php
captiva/emails/plain/email-order-items.php
captiva/global/breadcrumb.php
captiva/global/form-login.php
captiva/global/quantity-input.php
captiva/global/sidebar.php
captiva/global/wrapper-end.php
captiva/global/wrapper-start.php
captiva/loop/add-to-cart.php
captiva/loop/loop-end.php
captiva/loop/loop-start.php
captiva/loop/no-products-found.php
captiva/loop/orderby.php
captiva/loop/pagination.php
captiva/loop/price.php
captiva/loop/rating.php
captiva/loop/result-count.php
captiva/loop/sale-flash.php
captiva/myaccount/form-add-payment-method.php
captiva/myaccount/form-edit-account.php
captiva/myaccount/form-edit-address.php
captiva/myaccount/form-login.php
captiva/myaccount/form-lost-password.php
captiva/myaccount/my-account.php
captiva/myaccount/my-address.php
captiva/myaccount/my-downloads.php
captiva/myaccount/my-orders.php
captiva/myaccount/view-order.php
captiva/notices/error.php
captiva/notices/notice.php
captiva/notices/success.php
captiva/order/form-tracking.php
captiva/order/order-again.php
captiva/order/order-details-customer.php
captiva/order/order-details-item.php
captiva/order/order-details.php
captiva/order/tracking.php
captiva/product-searchform.php
captiva/single-product/add-to-cart/external.php
captiva/single-product/add-to-cart/grouped.php
captiva/single-product/add-to-cart/simple.php
captiva/single-product/add-to-cart/variable.php
captiva/single-product/add-to-cart/variation-add-to-cart-button.php
captiva/single-product/add-to-cart/variation.php
captiva/single-product/meta.php
captiva/single-product/price.php
captiva/single-product/product-attributes.php
captiva/single-product/product-image.php
captiva/single-product/product-thumbnails.php
captiva/single-product/rating.php
captiva/single-product/related.php
captiva/single-product/review.php
captiva/single-product/sale-flash.php
captiva/single-product/share.php
captiva/single-product/short-description.php
captiva/single-product/tabs/additional-information.php
captiva/single-product/tabs/description.php
captiva/single-product/tabs/tabs.php
captiva/single-product/title.php
captiva/single-product/up-sells.php
captiva/single-product-reviews.php
captiva/single-product.php
captiva/taxonomy-product_cat.php
captiva/taxonomy-product_tag.php

Thank you.