James Kiarie
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Shop Categories filterForum: Plugins
In reply to: [WooCommerce] Shop Categories filterHi there @athannor ,
Thank you for reaching out. I understand how frustrating it can be when core filtering suddenly stops working.
To narrow it down, perform the following quick checks:
- Temporarily switch to the default WooCommerce theme: Storefront. Does the issue persist?
- Disable all plugins except WooCommerce then test, does the issue still persist?
Here is a quick guide on how to conduct a conflict test (after taking a backup) to identify the cause: https://woocommerce.com/document/how-to-test-for-conflicts/
Looking forward to your response.
Cheers,
JimHi @shresthauzwal, thank you for your response. Unfortunately, I’ve tried all those methods and additional steps but couldn’t identify the cause of the errors. I have decided to seek an alternative instead.
Thanks,
Jim
Hi @shresthauzwal , I did the first step you recommended and still get the same error of “username/email” already exists.
The JSON error has been resolved, although I’m not sure what caused the change. However, now when users attempt to sign up, they receive an alert stating that their email or username already exists. This message prompts them to retry the sign-up process, even though their registration has already been recorded and a new user has been added to the admin dashboard.
Here is the registration URL: https://www.timegreenitaly.com/register/
Hi again @shresthauzwal , here is the list of active plugins on the website:
- Akismet Anti-spam
- Brevo
- Coming Soon Page Maintenance Mode & Landing Pages by SeedProd
- GTranslate
- Popup Maker
- Smart Coupons for WooCommerce
- User Registration
- WooCommerce
- WooCommerce PayPal Payments
- WooCommerce Stripe Gateway
- WP Activity Log WP
- Content Copy Protection & No Right Click
- WP Mail SMTP
- WPCode Lite
- WPForms Lite
Thanks,
Jim
Hi @shresthauzwal just confirmed, the issue is still there despite deactivating all plugins and themes.
Thanks,
Jim
Forum: Fixing WordPress
In reply to: Permalinks IssueHi there @loyukfai ,
Thank you for your request. May I ask:
What was your original permalink structure before the errors began? (Settings → Permalinks – was it Post name, Day and name, Month and name, or Custom?)
Cheers,
Jim
Forum: Fixing WordPress
In reply to: Accordion block not loadingHi there @kaz0o ,
That’s frustrating, especially after trying the usual solutions. A few questions can help narrow this down:
– Which accordion block are you using? Is it the core WordPress accordion (Details block), or one from a page builder/plugin e.g Kadence block?
– Does this issue occur only on this page, or have you tested creating a new accordion block on a different page?
Looking forward to helping you narrow this down quickly.Cheers,
Jim
Forum: Fixing WordPress
In reply to: Help please reading a debug.logHi there,
Thank you for sharing the debug log; it’s very helpful.
From what I’ve noticed, most of the entries are deprecated notices or translation-related timing notices, which typically won’t cause the site to break. However, the crucial part is the fatal error concerning WooCommerce’s Action Scheduler.
This component is part of the WooCommerce plugin and the best next step would be to open a thread in the WooCommerce plugin support forum. This way, the WooCommerce support team will be in a better position to help you.
Please create a new thread here and include the log snippet you shared:
https://ww.wp.xz.cn/support/plugin/woocommerce/#new-topic-0They may also request your WooCommerce System Status Report, which you can generate by going to:
WooCommerce → Status → Get system report.Hope this helps.
Cheers,
Jim
Forum: Fixing WordPress
In reply to: Can’t get my Home Page to showForum: Fixing WordPress
In reply to: Can’t get my Home Page to showYou’re most welcome @ronknights ,
That’s wonderful to hear. I’m glad it worked and that your homepage is now showing correctly. It sounds like a very special Art Show, and what a great way to share your portraits and your new website with your friends.
All the best, and enjoy the event. If anything else comes up with the site, feel free to start a new thread.
Cheers,
Jim
Forum: Fixing WordPress
In reply to: Problem with functions.phpHi there @dewhyway ,
Thank you for sharing the debug report. The error indicates that on line 13 of your theme’s
functions.phpfile, there is a call totrim()function without any argument, which PHP does not allow.Few questions to help narrow this down:
- As @wpmudevsupport14 asked, did this start happening after editing
functions.phpfile manually? - Since you are using the Foxiz theme, was it recently updated?
Looking forward to your reply.
Cheers,
Jim
Forum: Fixing WordPress
In reply to: Can’t get my Home Page to showHi there @ronknights ,
I’m truly sorry to hear you’re facing this issue right before your art show. I can imagine how stressful it must be when you’re about to unveil the site.
Based on your description, it seems that WordPress is not set to use the correct static front page, even though the page called “Home” exists.
Could you try the steps below first:
- Go to Dashboard → Settings → Reading
- Under Your homepage displays, select “A static page”
- Set Homepage to your actual Home page(https://ronknights.org/home/)
- Click Save Changes
Here’s a detailed guide: https://ww.wp.xz.cn/documentation/article/settings-reading-screen/.
Let me know if this helps. Here to help anytime.
Cheers,
Jim
- This reply was modified 2 months, 2 weeks ago by James Kiarie.