Thanks for the clarification. To be clear, I never said this was a code defect in the plugin. My review was about the product experience as a whole.
Yes, the FAQ does mention firewall rules, but the explanation is thin, and the expectation for a paid plugin is that documentation should help a typical user configure it in a common environment that includes popular security plugins like Wordfence. At minimum, step-by-step guidance or clear examples would save customers the time and frustration of debugging on their own.
That’s why my review states: “If you have neither the skill, time, or inclination [to debug firewall issues], skip this.” I stand by that assessment. For a product, ease of configuration is part of its value, and better documentation would go a long way.
Thanks.
The Fredericka the Great font should be the product headings, but not the description.
I’ll check with Elementor support.
