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  • Thread Starter jamesyo0304

    (@jamesyo0304)

    <SOLVED>

    I fixed this by taking a shotgun approach. I doubt if my experience will help anyone else, but who knows?

    • First I deleted all WordPress files on the server and reinstalled
    • I configured WordPress from scratch
    • I removed the alias from the site
    • I edited the database to reflect removal of the alias
    • After that I was able to login to WordPress using the site’s short name. After adding the alias back, and editing the database once again all was back to normal.

    • This reply was modified 8 years, 11 months ago by jamesyo0304.
    Thread Starter jamesyo0304

    (@jamesyo0304)

    through phpmyadmin you can change your admin password.

    I have already done this, as I noted in my original post.

    As an aside, comparing his site to one of mine, I notice that his site redirects from http://www.example.com to example.com. Neither of my sites do that, as I did not prefer it. However, all of the settings on the server seem to be identical. Except that TlS appears to be enabled but not configured. I have no recollection of doing anything with TLS when we set up his site. This morning I tried an .htaccess file that would force WWW.

    #Force www:
    RewriteEngine on
    RewriteCond %{HTTP_HOST} ^qmckee.com [NC]
    RewriteRule ^(.*)$ http://www.qmckee.com/$1 [L,R=301,NC]

    Perhaps I do not fully understand how it works because that did not work. the site (www.qmckee.com) still redirects to qmckee.com. And the result of that is “server DNS address could not be found”. I can get to his page with the short name quinton.nfhost.com, but can not login to WordPress.

    • This reply was modified 8 years, 11 months ago by jamesyo0304.
    Thread Starter jamesyo0304

    (@jamesyo0304)

    Yes Jetpack is that I meant to type. In any event that plugin has been deactivated.

    You have it right. He can’t login into his dashboard, his site control. He was logged out in the middle of a session, and could not log back in.

    Thread Starter jamesyo0304

    (@jamesyo0304)

    OK. I just noticed that I can reach the wordpress page by adding /wordpress to the end of http://www.joannesews.com. I suppose this normal behavior. I was expecting to only have to type in the domain name.

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