janahooo
Forum Replies Created
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Forum: Plugins
In reply to: [Contact Form 7 Multi-Step Forms] Experiencing issues with Pro PlanThis turned out to be an issue caused by another plugin that doesn’t jell with the Contact Form 7 Multi-Step Forms Plugin. The culprit was the Contact Form 7 – Success Page Redirects plugin. For future users, I’d steer well clear if I were you.
Forum: Themes and Templates
In reply to: [Virtue] Remove sidebar from the blog pageThank you for resolving this!
Leaving the “select blog page” blank in WordPress reading settings worked for me as well.
Much appreciated!
Hi there,
I am more than willing to send you screenshot of our ‘fruitful’ correspondence in your support forum. I am posting here because it’s the only place where I’m getting replies and where it’s public so you can’t simply “close” my topic.
If this is so logical, why couldn’t you tell my that it is causing my notifications to stop working? I’ve been told it’s my hosting provider, then I was told it’s a third party plugin, but it was a simple dropdown option in your plugin’s registration settings.
Can our membership activation be achieved by your plugin?
If yes, please assist us – in your support forum of choice. If no, please let me know as soon as possible.Thank you.
Hi again.
After not hearing back from you, I spent multiple days trying to figure out what is causing your plugin not sending notification emails to my new members or administrator.
I finally know why.
Under Registration Settings. When the following Registration Type is selected:
Paid Activation – Enables the Membership Features, all notification emails stop.We do however require the membership features, since we offer 4 membership packages and accept Bank Deposit payments (EFT). We can’t configure PayPal, since it does not support our currency (South African Rand).
Our process:
• New Member register (choose membership option and select payment method which is always bank deposit)
• New Member gets notified that they have successfully registered and must now make manual payment before their membership will be activated.
• Admin gets notified that a new member just registered and they must look out for an incoming EFT payment, once received admin must manually mark new membership as active.
• Once New Member made the payment and Admin marked their membership as active, an successful account activation notification must be sent to member.Can this be achieved by your plugin?
If yes, please assist me. If no, please let me know as soon as possible.Thank you.
Thank you for getting back to me.
There seems to be some confusion:
1. None of the 4 support tickets you linked to in your first reply are mine?! They were all submitted by one Amanda Sage and does not concern my project at all.
2. I never received the personal reply from you or anyone for that matter regarding my refund. Perhaps it was received by Amanda?
3. I’m not using bbPress, why do you tell me that I don’t understand it?In your second reply, you are referring to my support ticket.
Last I heard from you, you were going to take a closer look and run some tests with the WP admin credentials I gave you.I quote from your reply: “Thank you for your patience while we’re trying to find out what’s causing the conflict.”
Well, why did the correspondence just stop there? Could you see anything that might be causing this and what can I do to resolve the issue?
Will it help if I uninstall and reinstall Users Ultra? I’m left in the dark, not getting any feedback, suggestions, explanations…
I want nothing more than to hand-over a working membership site to my client and if so make use of the plugin for my other sites.
Can you help me or not?
Thank you.