Jose Andres Piera
Forum Replies Created
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Forum: Plugins
In reply to: [ATUM WooCommerce Inventory Management and Stock Tracking] Shop Manager RoleHi @easymerchant ,
Thanks for your post.
Please read this article in our Knowledge Base: https://stockmanagementlabs.crunch.help/en/tips-and-tricks/how-to-give-atum-permissions-to-the-shop-manager-with-user-role-editor
I hope this helps.
Best Regards,
José AndrésHi @suzieb ,
Thanks for your post.
PO Pro isn’t necessary.
Stocks are automatically updated when you mark the order as Received. Please read this article: https://stockmanagementlabs.crunch.help/en/atum-core/completing-a-purchase-order.
You can also access our Knowledge Base through this URL: https://stockmanagementlabs.crunch.help/en
If you think your site is experiencing plugin conflicts with ATUM, the only way to find out which one causes the issues is by disabling all your plugins except WooCommerce and ATUM-related plugins, and then checking if the issue persists. If it doesn’t, re-enable the plugins one by one until you find which one is causing the problems.
Please note that we always recommend doing this on a staging site to prevent any inconvenience to customers.
Best Regards,
José AndrésHi @agustinc ,
The plugin is free. We only include a marketing popup of our add-ons sometimes. The popup will appear only once per user (it won’t be shown anymore after the user clicks the close button).

Yes, we should make the close button more visible. We will keep this in mind for future pop-ups.
Best Regards,
José AndrésForum: Plugins
In reply to: [ATUM WooCommerce Inventory Management and Stock Tracking] Bug?Hi @frayer69 ,
Apologies for any inconvenience caused.
If understand that you are talking about the edit product screen. Please note that:
- ATUM never prevents the Purchase Price from being changed, so it is editable despite the red color.
- The red color is only shown when the Purchase Price is lower than the product’s price to warn of the potential loss of money.
Please check if the field is editable despite the red color, and set it to a Purchase Price greater than the product’s price. Let us know if that works.
Best Regards,
José AndrésHi @shottimer ,
As I wrote in my last post, we’re working to change the dependence in the next ATUM version. We’ll publish it as soon as it is solved.
Best Regards,
José AndrésHi @shottimer ,
Apologies for any inconvenience caused.
However, what you report isn’t a virus.
Please note that we use sweetalert2 in all our plugins. You can read why they included this code some time ago in this link: https://github.com/sweetalert2/sweetalert2 (at the bottom of the page).
Anyway, we’re going to fix this for the next ATUM’s version changing our dependences to a neutral fork that doesn’t include the message.
Best Regards,
José AndrésHi @gerske ,
Thanks for your post.
Regarding the features your asked for:
- You can already modify the number of days used to calculate the Last Days Sales column. It’s limited to a maximum of 31 from the UI, but you can use the “atum/get_option/sales_last_ndays” filter to set the number of days you want. Please note that the limit is set to 31 for a reason. The calculations needed for more days could require too much processing time and could slow down or even crash the server. Please use the filter carefully.
- Thanks for your suggestion in point 2. We have a Suggest a Feature section in our Public Forum. Please create a new thread asking for the feature. If enough people are interested, we’ll consider adding it for future versions.
I include an example using the filter to change the number of days (to 50):
add_filter( ‘atum/get_option/sales_last_ndays’, function ( $last_ndays ) {return 50;} );
Best Regards,
José AndrésHi @deploysk ,
Apologies for any inconvenience caused.
Unfortunately, ATUM doesn’t add the .tooltip class. ATUM uses the BootStrap Tooltip to display them and the class is added by this library. We can’t change it.
Anyway, I see no reason for the other plugin to enqueue CSS archives in Stock Central. You should ask the authors why they enqueue their CSS files in pages that have nothing to do with their plugin (from my point of view).
Best Regards,
José AndrésHi @prokops,
Thanks for your post.
I’m sorry. ATUM doesn’t include synchronization between two shops. However, you could use the ATUM Rest API to do the work (with custom code).
ATUM free works over WooCommerce, so you can use any existing synchronization plugin to sync your stock. Please note that I speak only about ATUM free. The sync probably won’t work if you use ATUM Product Levels or ATUM Multi-Inventory (unless the sync plugin supports them). We don’t know of any sync plugin supporting these add-ons.
Best Regards,
José AndrésHi @dperfectstorm,
Apologies for any inconvenience caused.
ATUM free doesn’t change any amount in WooCommerce Orders. Are you using any ATUM paid add-on? If so, please open a ticket in our Public Forum. We aren’t allowed to discuss premium features here.
Best Regards,
José AndrésForum: Plugins
In reply to: [ATUM WooCommerce Inventory Management and Stock Tracking] CustomizationForum: Plugins
In reply to: [ATUM WooCommerce Inventory Management and Stock Tracking] CustomizationHi @kidson ,
I think it would be better for you to contact a developer to assist you. You don’t need the HTML tags to apply the CSS (indeed, it isn’t recommended to use them).
I include the previous CSS selector with its HTML tags, but please, note that it may not have enough ‘weight’ to change what you want. You should be able to get the HTML entities and add more ‘weight’ to the selector by inspecting the Stock Central’s HTML code.
td.calc_stock_indicator.cell-red span.atmi-cross-circlePlease, note that I already told you that we don’t provide this kind of support, so please don’t ask for further explanations about this selector.
Best Regards,
José Andrés