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  • Thread Starter Jared Michaels

    (@jarmic36)

    I set up a test site and added the plugins one-by-one. The plugin causing the problem seems to be WooCommerce Address Book, by Hall Internet Marketing. I’ve had other problems with this plugin, which were resolved by the author. I can contact him again.

    Thanks for the help!

    Thread Starter Jared Michaels

    (@jarmic36)

    I was using the woocommerce check payment and it did go through when the Create Account box was not checked. (The site is live now and the Check option is disabled.)

    Thanks!

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://thecupboardcafe.com
    Site address (URL): https://thecupboardcafe.com
    WC Version: 3.7.0
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.2.3
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    Razvan Mocanu
    Madalin Ungureanu
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    UPS WooCommerce Shipping: by PluginHive – 3.12.6
    
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    ### Must Use Plugins (1) ###
    
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    Force SSL: –
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    ### WC Pages ###
    
    Shop base: #1285 - /shop/
    Cart: #1562 - /cart/
    Checkout: #1564 - /checkout/
    My account: #1566 - /my-account/
    Terms and conditions: #3 - /privacy-policy/
    
    ### Theme ###
    
    Name: The Core Child
    Version: 1.0
    Author URL: https://themefuse.com/
    Child Theme: ✔
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    WooCommerce Support: ✔
    
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    Overrides: the-core-child/woocommerce/single-product/related.php
    
    ### Action Scheduler ###
    
    Complete: 3
    Oldest: 2019-09-06 22:33:24 -0400
    Newest: 2019-09-30 22:16:45 -0400
    
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    Newest: –
    
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    Thread Starter Jared Michaels

    (@jarmic36)

    Hi Matt,

    Thanks for the quick reply. I am not using any plugins for shipping. I’ve set up shipping classes & flat rates which are dependent on the shipping address State. I’m also not seeing any javascript errors.

    The site is live but private. I’d rather not post a link publicly. Is there a way I can send it to you?

    Thread Starter Jared Michaels

    (@jarmic36)

    I should also mention this is a fairly new & clean installation of WordPress, set up specifically to test & use Ultimate Member.

    Thread Starter Jared Michaels

    (@jarmic36)

    I deactivated the other plugin (only have 1 other) and switched to the TwentyFifteen theme (was using 2017). The problem still exists. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)