jbello
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Thanks for your reply, Peter. Of course the login page gives no information. I was just filling out the field, I guess. Of course I wouldn’t put an internal page on the open forum either. The error message is pretty neutral: “ERROR: An error was encountered while trying to authenticate. Please try again” There are only 3 users on the account. I am the administrator/super-administrator of the multisite and there is a woman who has an editor login. I use 2FA with the google tool on my phone while she doesn’t use 2FA. She is in Ramallah Palestine, and I am in the U.S. The site is in a reseller account I have hosted on GreenGeeks. It is an old account that I inherited from one that was hosted somewhere in the Middle East after she had a problem with the person managing it, but that was a couple/few years ago. He may have been trying to log in recently. I I saw his name (bassel) among the failed logins along with mine (gazett-admin) and the editor (amal) in the wflogin file.
When my login initially failed, after a couple of attempts, I clicked the ‘Forgot my password’ link and used the email to create a new password with no problem. But, when I tried to actually use the new password to log in, it failed with the same error. I don’t type the password in, so I didn’t make a mistake. I keep my passwords in a password keeper and copy them out. I was able, finally, to access the account through Softaculous on the CPanel, and that’s when it occurred to me that Wordfence might be the culprit. I was unable to successfully uninstall it (without deleting all it’s data), so I just renamed the folder. Without it, we have no problem logging in.
If you think it will help you figure out what’s going on, I can list out some of the tables from the wordfence installation. Also, speaking of tables, there are 2 databases for the site, one for each installation (Arabic and English). So maybe WF is having trouble with the multisite. I would really like to know whats going on because I have wordfence on all of my sites.
Forum: Reviews
In reply to: [Custom Twitter Feeds - A Tweets Widget or X Feed Widget] No Hassle FeedI’ve had a lot of problems configuring plugins based in Twitter but this one was hassle free. Need I say more?
Forum: Plugins
In reply to: [Contact Form 7] Stopped getting emails from 3 Dec 2019Since Dec 3, no one has been able to submit a form. Prior to that I tested and had others test and form submissions were all successful as were emails. I am using flamingo to store the data but emails were working as they were going to another member of my organization.
We are in development and I wasn’t aware of a problem until someone drew my attention to the fact that he couldn’t submit a form. I spent considerable effort today exploring possible causes. I removed recaptcha completely, I reverted to default WP theme. I removed other code from the page (there was a paypal button below the form which was raising a warning in the debugger). I went over the syntax very carefully.
When I first tested today I got an error (‘There was an error trying to send your message. Please try again later.’) but after a couple of trials even that stopped occurring. There was a spinner on the next couple of attempts, then nothing at all.
I reloaded the page and cleared the cache between trial. I created a basic default contact form and submission failed.
There are other weird problems. Some fields sometimes change color to grey or yellow following submission. I had a hidden field which will not stay hidden. I can ask my host tomorrow (Monday) about making sure the REST api is enabled. Otherwise, no clue. All was well before this began.