jbender929

I’ve given you permission to view the logs.

It does seem like the emails are being sent, but not received. I’ve sent test emails to multiple email hosts (gmail, outlook, yahoo, etc.) and none are receiving the emails. They aren’t going into spam or junk or promotions or anything else. We are using the default WordPress mailer so maybe that is the issue. But our other emails coming from us (woocommerce receipts, emails from our ticketing system, etc.) are delivered fine.

We may try setting up a mailer using the WP Mail SMTP plugin.

Thanks for looking into this.

The webhook simulation was successful and Resubscribing to the webhooks was successful as well.

I’ve switched the behavior if vaulting fails to the option you recommended.

I’ll reach out to Paypal and see if it’s an issue on their end.

Thanks for your help.

I think I have figured out my problem. We recently migrated our site to a new host so the link for wpfm_dir_path was pointing to where the file was previously. Same with wpfm_file_thumb_url and wpfm_file_url.

I’m guessing the only way to fix this would be to manually update those links or delete and re upload our files.