Thanks for your reply John, I appreciate it. Perhaps I should have elaborated further and maybe you are right about it being another plugin causing it.
We opted for an alternative on this site but may look at yours again, it sure has a lot of installations so must be pretty perfect.
Review updated. Thanks again.
Thanks for the advice Steven.
Unfortunately, I can’t access anything via WP Admin, including themes.
However, I will be able to get somewhere with the FTP with a little help from a friend. I was hoping there was a way of getting a second email so I could do that myself.