jedllorente
Forum Replies Created
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Following up on this concern.
Best Regards,
Following up on this. @stanstm
Best Regards,
Hello Stan,
Apologies for the late response, had to renew the support license, anyway, we just submitted a ticket to your support team. Ticket Number would be: #Z38994
Regards,
Jed LlorenteHello May,
Thanks for this. I’ll check on this. I also cleared out all cache using WP Rocket plugin, and it’s still occurring.
Regards,
Hello Eric,
How can I get in touch with them? How about this can we get in touch else via email instead so you could help me out with this one? Would you need my email for this or do you have a ticket system, where I could just report my concern to and get the assistance I need there.
Regards
- This reply was modified 3 years, 8 months ago by jedllorente.
Hello Eric,
I did and there weren’t any issues at all. The system environment of the is configured the same as mine. So that shouldn’t be a problem. There’s probably something wrong with either the theme itself or something messed up in the database and I’m not sure how I could troubleshoot the errors for that Since I’m pretty inexperienced when troubleshooting the database.
Warm Regards
Hello,
Apparently it’s happening on my client’s site. Not sure why. All I did was export the database from my test site and copied the exact same files on to my server then, this has been happening for quite some time now. I always have to keep updating the featured status.