Jafor Ahmed's Replies

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Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] PDO error in log, emails including the test not getting logged

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @bkno

We will add a warning somewhere that the PHP PDO and pdo_mysql extensions are required to run Fluent SMTP. Thanks for reporting.

Have a great day!

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] about PHPMailer is modified by WPMP_PHPMailer error occur

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @cheonmu

Your theme or plugin is modifying the PHP Mailer which is required for FLuent SMTP to work. If you are using any other SMTP plugin then deactivate it. If it’s coming with the theme or plugins then ask their support to provide a hook to disable modifying of PHP Mailer.

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Scrolling after submission

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @julia77

I can see the form is created using Elementor so I recommend getting in touch with Elementor support.

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Missing file (404) in settings

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @danvy

I have added this issue to our bug tracking list. Hopefully, before the next version comes out, the developers will fix the issue if there’s any. We appreciate your patience until then.

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Not sending over SMTP

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @sham0i51

As you mentioned, Fluent SMTP test emails arrive so it’s working. Can you please check the FLuent SMTP log that whether the Fluent Forms notification email is logged or not? https://prnt.sc/1mzwnnz If it says failed then click on the eye icon and look for the technical information which will show you why it’s failed. https://prnt.sc/1mzxq5a

You can also check the submission log of the entries from Fluent Forms which will also show you why it’s failed. https://prnt.sc/1mzz4cc

After finding the issue which causes the notification not to be sent, we can provide a detailed solution.

With all the findings can you open a ticket here https://support.wpmanageninja.com/

We would be happy to help.

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Fluente SMTP not sending

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @richcb7

This shouldn’t have happened! Please submit a support ticket at https://wpmanageninja.com/support-tickets/ So we can take a look at the log. When creating the ticket please add the URL of this thread for reference.

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Stuck at “Validating Data.Please wait”

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @enjakcom

Which version of PHP you are using? We found that the SES driver causing this issue if the PHP version is 8.
While we fix the issue on the next update, I recommend using PHP 7.X for now.

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Invalid argument supplied for foreach() in AdminMenuHandler.php on line 56

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @j2fb

We will take care of the warning on the next update, in the meantime, you can turn off warnings on the live site which is also recommended. Please follow the guide to turning off warnings in WordPress.

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Missing file (404) in settings

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @danvy

Which caching plugin you are using? Maybe it’s due to the caching issue, to make sure please deactivate the caching plugin for a moment and then test it then again you can activate it.

Please keep me posted
Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Fluente SMTP not sending

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @richcb7

Which version you are using currently? Basically, this issue was fixed already. I recommend updating the latest version which is 2.0.1

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Force Sender Name is not working

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @ozzieastro

Update the plugin and if still not resolved, open a thread at our dedicated support channel.
Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Gmail From E-mail

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @evesion83

If you use the API using an email( [email protected] ) the form email always will be [email protected] because Gmail will force the sending name.

If you want to use something custom([email protected]) use Amazon SES or MailGun or other sending services instead of Gmail.

Thanks

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Emails not being delivered to Microsoft Accounts

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @nikih20
Which sending service you are using? Amazon SES or something else? The emails are delivering to Gmail inbox which means Fluent SMTP is functioning well. The issue is somewhere else.
It can be the sending service or Microsoft services(Outlook, Hotmail) itself

Outlook and Hotmail sometimes or always block unencrypted emails very strictly than Gmail. You need to make sure you are forcing encryption.

Also, verify your SPF and DKIM records with the domain if you are using a custom domain as a sending domain.

Thanks
NB: To get instant support you can open a thread at our dedicated channel.

Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] DOESNT WORK!
Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago
Hello @danishhaidri
The error ‘SMTP connect() failed’ can be caused by many reasons, here are a few:
1: Wrong username and password are given in SMTP authentication.
2: SMTP port blocked in mail server firewalls.
3: Security restrictions by 3rd party servers such as Gmail or email apps.

To check what’s causing the issue we need more information. We might need temporary access also later. Now it would be better if you open a thread on our private dedicated support channel.
- This reply was modified 4 years, 10 months ago by Jafor Ahmed. Reason: grammer error
Forum: Plugins
In reply to: [FluentSMTP - WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider] Problems with wordpress emails

Jafor Ahmed
(@jeffdunham)

4 years, 10 months ago

Hello @arnebel
Please update the plugin to the latest version and it will be fixed hopefully. If still not fixed please open a support ticket on our dedicated support channel tp get instant and rapid support. it’s wpmanageninja.com/support

Viewing 15 replies - 1 through 15 (of 43 total)

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