jerguy
Forum Replies Created
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Okay that’s very nice to hear. Keep up the good work and I will adjust my review accordingly. I think you’re in a position to have a really useful plugin. I know some UI and usability professionals who could improve the user interface and user flow of your plugin. Those considerations could go a long way in improving the experience of using it. Also it would be nice (and save you a lot of technical support) if the issues people encountered on the forum had public answers instead of always recommending contacting through email. (Because now anyone who has the same issue does not have the information to resolve it themselves). Otherwise keep up the efforts on the development side and thanks for the response and addressing some of the items that gave me a hard time.
I’m not going to try to re-create the numerous issues because it would recreate the awful experience of dealing with the plugin. Off the top of my head
The long loading time- I had a data table with over 400 rows and (on the back end) it would take a significant amount of time for it to load in the editor. I would have to leave the computer and come back in 5-10 minutes. Also over a certain size, the save feature returns errors. The recent update actually improved the load time but the save error on large tables is still present. It gives a generic error message like “save could not be completed, errors were present” and the save icon is stuck on the loading icon. This is just one of the many examples where if you learned even a little bit about User Experience design you could alleviate the frustrations your app causes users even in cases of failure. This app in general could be valuably improved with user experience design considerations.
Losing data: often it would happen at random, I would have a formula that creates a numerical value, and sometimes upon rechecking, it would just be the static numerical value in the cell and not the formula. One I remember I learned and had to avoid was: if I have a formula in a cell, then I add the “$” (currency) feature to that fell, it will delete the formula. Once I realized that I just made sure to add the currency markers before the formula. This is just one of many seemingly random examples of a combination of actions resulting in errors or data loss.
The recent update which renders the entire row invisible if there is an invisible cell is also illogical. I’m sure there is a reason but I can’t imagine how many users’ tables were affected. I solved this by editing one line of the code in the plugin JS files and it fixed it – consider making this a toggle option on the front end for all the users who have hidden columns for calculations.
Overall your plugin is trying to fill a much needed niche but is practically unusable.
Hire a usability expert.