jetdv
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I deleted the test account and got an e-mail on that account stating it had been deleted. I never did see the registration e-mail, though.
Ok, I passed this information on to my web provider and worked with them this morning and I am no longer getting the error message. I did try adding a new user with no issue. I got an e-mail on the admin account saying the new user had been added. However, I never saw an e-mail on the user account.
For now, I have turned off “Require e-mail activation” as I’m not sure the users are getting the e-mails.
So… apparently it’s crashing when trying to send the email(s)?
I changed the wp_debug_log to true in wp-config, tried to activate a person, and got this:
Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\ctype_alnum() in /hermes/bosnacweb05/bosnacweb05ar/b543/apo.troxel/jetdv/wp-includes/PHPMailer/PHPMailer.php:1793 Stack trace: #0 /hermes/bosnacweb05/bosnacweb05ar/b543/apo.troxel/jetdv/wp-includes/PHPMailer/PHPMailer.php(1871): PHPMailer\PHPMailer\PHPMailer::isShellSafe('[email protected]...') #1 /hermes/bosnacweb05/bosnacweb05ar/b543/apo.troxel/jetdv/wp-includes/PHPMailer/PHPMailer.php(1635): PHPMailer\PHPMailer\PHPMailer->mailSend('Date: Tue, 16 M...', '<html>\n\n\t\t\t\t<bo...') #2 /hermes/bosnacweb05/bosnacweb05ar/b543/apo.troxel/jetdv/wp-includes/PHPMailer/PHPMailer.php(1466): PHPMailer\PHPMailer\PHPMailer->postSend() #3 /hermes/bosnacweb05/bosnacweb05ar/b543/apo.troxel/jetdv/wp-includes/pluggable.php(531): PHPMailer\PHPMailer\PHPMailer->send() #4 /hermes/bosnacweb05/bosnacweb05ar/b543/apo.troxel/jetdv/wp-content/plugins/ultimate-member/includes/core/class-mail.php(452): wp_mail(Array, 'Welcome to JETD...', '<html>\r\n\r\n\t\t\t\t<...', Array, in /hermes/bosnacweb05/bosnacweb05ar/b543/apo.troxel/jetdv/wp-includes/PHPMailer/PHPMailer.php on line 1793I know on February 25th it was working as my last “awaiting confirmation” user happened on that date. I know on March 13th, it was not which was after I did the last update to this plugin as that is my first new user with no status. Clicking on “Info” on the user page is working fine to bring up the info.
I have another ticket here from 4 weeks ago: https://ww.wp.xz.cn/support/topic/force-first-last-name-to-be-different/
As of that time, everything was working. The only changes made since then is that I have updated Ultimate Member with the last update. I think WPS Hide Login may have had an update or two as well.
Child Theme Configurator: version 2.5.8 – installed to make the changes needed in the other ticket from 4 weeks ago.
PayPal Donation: version 1.3
WPS Hide Login: version 1.8.5
I only have those 4 plugins – the above three plus Ultimate Member. I deactivated all three of them and am still getting the error message.
So it seems the March 10 update affected something. Is there a way to revert back to the previous version?
Additional information – the new user also has no “status”. Trying to “Approve” the user gave:
There has been a critical error on this website. Please check your site admin email inbox for instructions.This one happens to be my personal site. I just changed it from a bbforum to a wordpress two weeks ago so I haven’t gained much traction yet with only one legitimate subscriber so far. But I already had 25 spam registrants – they couldn’t post but it was irritating. Hopefully this will stop the majority.
On a work site I monitor, we have had many users sign up multiple times with multiple e-mail addresses and then wonder why they can’t find their products under this account when the products are under a different account so we usually have to end up merging them all into one of the accounts. Or, better yet, they have some products under each account!
@jonnie45 So are you suggesting that it not display an error but, instead, do what? Nothing? Maybe just go back to the home page? Maybe just refresh the registration page?
Was hoping that the spam bots would just try and go away if it simply didn’t work no matter if there was an error message.
The one person I knew had a first name of Gay. She ended up marrying Mr. Gay. And so her name really was Gay Gay. I believe in that case they could get around the issue by adding their middle initial or something of that nature.
In my entire life, I’ve only known one person that, in reality, had the same first and last name and that was after they married someone who had the same last name as their first name.
@missveronicatv THANKS!!! The real number was 105 under Ultimate Member -> Forms. It worked this time! Really appreciate your help.
@missveronicatv
Ok, I downloaded the tool and created a child template. I had to reset a few things but I got the looks back to where they should be. Then I went to the function.php and added the code to the child as shown here:
http://www.jetdv.com/wp-content/uploads/2021/02/phpCodeAdded.pngI’m assuming I selected the ID correctly from here?
http://www.jetdv.com/wp-content/uploads/2021/02/phpID.pngThen I went to a new browser and tested but it went ahead and allowed it to be the same.
- This reply was modified 5 years, 3 months ago by jetdv.
@missveronicatv
Thanks. https://github.com/ultimatemember/ultimatemember/issues/691 sounds like exactly what I’m looking for to be added. I was hoping it would be a built-in option and maybe it will be some day.I just started my wordpress site two weeks ago and have already learned a ton! I had heard about child themes – now I guess I need to LEARN about them so I can add this code. Thanks so much!
