Jose Agustin

Hi @sukraaan,

I’m sorry to hear that you are experiencing issues with our Lite forms.

Our team has worked hard to make sure that our free version includes everything needed to create a basic contact form.

The Standard Fields like the Single Line Text and Paragraph Text fields can be used to collect any information you’d like.

You can also set up form notifications to send out form submission details or add users as email subscribers when you connect WPForms to Constant Contact.

If those email notifications are not working, you can check that your form notification settings are configured correctly by following our tutorial.

If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

I hope this helps!

Hi @jonswift53,

I’m sorry that our Lite version doesn’t seem to fit your needs for now. Our team has worked hard to make sure that our free version includes everything needed to create a basic contact form.

The Standard Fields like the Single Line Text and Paragraph Text fields can be used to collect any information you’d like.

You can also set up form notifications to send out form submission details, or add users as email subscribers when you connect WPForms to Constant Contact. If your Email Notifications are not working, you can check that your form notification settings are configured correctly by following our tutorial.

If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers).

As a result, they are likely to be filtered by the receiving mail server. To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

If you’d like more help with using WPForms Lite, please feel welcome to post in our WPForms Lite support forum.

Thanks!

Hi @haikuluke,

Thanks for following up on this.

With our Lite plugin, you can set up notifications and automatically send out emails containing the information a user submits through your WordPress forms.

However, the entry management within your WordPress dashboard is a paid feature as of now.

Please let me know if you have any other suggestions for what you’d like in the Lite version (besides the entry management within your WordPress dashboard) so I can share your feedback with the respective team.

We apologize for any inconvenience caused by the entry management and email delivery issue you might have experienced.

Kind regards,

Hi @jmzcollection!

Thanks for the review, and I’m glad you’re liking our plugin!

When you have a chance, could you please let me know how we might earn that 5th star from you? That way I can share your feedback with our team, or potentially even offer ideas for how to do what you’re looking for.

Thanks! Please let me know 🙂

Hi @jcc5018,

Thank you for taking the time to share your experience and concerns about WPForms. We always value our user’s feedback as it allows us to improve our services and user experience.

First, I’d like to clarify that WPForms does suggest an SMTP setup to ensure reliable email delivery. However, it’s worth noting that many email delivery services (like SendLayer, Sendinblue, etc) have free plans, which are more than sufficient for a basic contact form.

Currently, no entries are stored for backup in the free version of WPForms unless you have the Lite Connect feature enabled (more details on that here). The main reason entries are not stored in WPForms Lite is due to WordPress guidelines. We’re not allowed to lock entries behind a paid license level which is why we created Lite Connect to allow users to opt into the Lite Connect feature. This allows users to recover the entries that were made from the time Lite Connect is enabled. Regarding your security concern (about the entry backups), I guarantee security is one of our highest priorities. If you want to know more about this, you can check the following guide.

While the PRO version does indeed offer additional features and conveniences, we aim to make the Lite version as functional as possible without compromising the core functionalities. We’re sorry if our messaging led to any misunderstanding. We’re continuously working on improving the clarity and accuracy of our information.

And if you’d like more help with using WPForms Lite and your email delivery issue, please feel welcome to post in our WPForms Lite support forum.

Thanks!

Hi @dustyhale,

I’m sorry to hear that you’re having issues with our forms.

In most cases, if the JavaScript within your forms is broken, you will see the error “This page isn’t loading JavaScript properly, and the form will not be able to submit. Please check out our troubleshooting guide for details on resolving this issue.” whenever a form submission is attempted.

In most cases, these JavaScript issues are caused by optimization and caching plugins. I’d suggest you take a look at our guide here, where we explain how to troubleshoot JavaScript errors.

If you have other questions or need further assistance with this issue, you can use the WPForms Lite ww.wp.xz.cn support forum where we provide limited complimentary support.

Hope this helps!

Hi @projectstudio,

I’m sorry that our Lite version doesn’t seem to fit your needs for now. Our team has worked hard to make sure that our free version includes everything needed to create a basic contact form.

The Standard Fields like the Single Line Text and Paragraph Text fields can be used to collect any information you’d like.

You can also set up form notifications to send out form submission details or add users as email subscribers when you connect WPForms to Constant Contact.

Additionally you can use the CAPTCHA integration (reCAPTCHA or hCaptcha) with any version of WPForms, including WPForms Lite. All you need to do is a bit of setup — we’ve shared all the details on that in our CAPTCHA setup doc.

If you have any suggestions for the things you’d like to see in the Lite version, besides our Date / Time Field, please let me know and I’d be happy to share your feedback with the team.

And if you’d like more help with using WPForms Lite, please feel welcome to post in our WPForms Lite support forum.

Thanks!