jkomar
Forum Replies Created
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Thank you very much for the solution Phil.
Jason
Hi Phil,
Thank you for getting back to me so quickly. Once you mentioned that the behavior was unexpected, I did a little further examination as I installed two new plugins today. I purchased and installed SureMembers so that I could restrict content for our event replays in order to have people sign up to watch them. This plugin alone does not cause an issue. When I activated it however, they recommended that I also install a companion plugin called SureDash which can be found in the ww.wp.xz.cn plugin repository. As soon as SureDash is activated, my single event page returned a 404. I have deactivated SureDash for the moment as displaying my event(s) is much more important to me right now.
Thank you,
Jason
Forum: Plugins
In reply to: [Payment Plugins for Stripe WooCommerce] Customer Repayment of ChargebackThanks Clayton. That is what I will do.
Jason
Just installed the update from your link and it seems to be working well as far as I can tell. Thank you for figuring out the issue and fixing it so quickly! Much appreciated!
Thank you for checking Clayton. I am not sure what happened with that customer, but I think I will revert to the previous version of the plugin for now just in case.
If it is pertinent, my host uses Varnish for caching and also provides the Object Cache Pro plugin which interfaces with Redis.
Thanks again.
This was a returning customer. From what he reported, he filled out the information in the checkout and when he clicked the Place Order button, it just didn’t do anything.
Thanks.
I have updated to 3.3.98 again. I have also purged the site cache (Varnish) using the object cache pro plugin. My URL is https://cuttingfluid.online
Thanks.
I had this issue as well. My Place Order button did not work for a customer that called in to report the issue. I purged the cache for my site as suggested above, but it did not fix the issue for the customer. As soon as I rolled back to 3.3.97 my customer was able to place his order. I also am not using a dev site. I looked through my logs and couldn’t see anything there.
Perfect. Changing my site to English (Canada) fixed it. Thank you.
Jason
- This reply was modified 3 years, 9 months ago by jkomar.
Installed Genesis Style Trump plugin to get around this.