jlanpheer

Here’s an update. As instructed, we did downgrade the plugin to version 9.9.2 and re-authenticated our Stripe account and that DOES appear to have fixed the problem. So, thank you for that instruction.

My client told me that they upgraded because they got a specific instruction from you to upgrade. Having downgraded, has my client lost some functionality or perhaps some security protections? Please advise on how we should proceed going forward.

Thanks so much for the help so far!

Hi, sorry just saw your reply, i can do that. Could you please point me to the place where i would get the 9.9.2 version of your plugin? I’ll get this done for us.

As a bit of context for my questions, we have business use cases where custom discounts need to be applied based on the number of products in a certain category that remain on the order after a refund. One of our use cases involves the instance where a customer may have purchased five (or more) items that are in Woocommerce category ‘X’, in which case we offer a volume discount. Essentially, this means that if a customer buys 4 or more of an applicable item, every item over the count of four is sold for ‘free’, a typical volume discount.

If the customer requests a refund on one or more of the items, but after the ‘refund’ they still have four or more items on the order matching that description, we want to be able to update the order to show the returned item, however the amount refunded in this case is zero. We have other use cases where the refund logic calculates a non-zero refund and we’ve hung that logic on the ‘woocommerce_admin_order_totals_after_refunded’, but the action doesn’t appear to fire in the use case when the refund is zero. Hence the questions about how Stripe handles this…..

• This reply was modified 8 months, 2 weeks ago by jlanpheer.

Thanks for your reply. I have posted on both of the forums that you’ve suggested above before and have never received a response to any of my queries. I may end up trying that, but my expectations of getting any real help there is about as close to zero as you could imagine.

As a support person on this forum, could you at least confirm: (1) is this still a valid Woocommerce hook and (if so) have there been any changes to its functionality at any time if the last few Woocommerce updates? Even if you have a link to where i might find those might be helpful. From even casual inspection, “something” has clearly changed here and any help in tracking it down would be helpful.

Just to provide a bit more info, if i replace the ‘url’ parameter with this, i instead get the error: POST 400 (Bad Request). As in:

$.ajax({
            url: ajax_new_obj.ajax_url,
            type: 'post',
            data: formData,
            processData: false,
            contentType: false,
            success: function (response) {
                if (response.success) {
                    $('#csv-table').html(response.data);
                } else {
                    alert(response.data);
                }
            },
            error: function (data, status) {
                console.log(data, status);
                alert('An error occurred while loading this payroll file. Please check the file format and try again.');
            }
        });
    });

Oh, i had also tried changing the button link to this form:

onclick="<?php echo get_permalink( xxxx ); ?>"

No dice…..

Oooo, thank you for your response. Actually, i DID have an “=” sign where i had originally put a “:”, i mistyped my example. When going back, i did discover that your example worked. However, i DID actually find what was actually causing it not to work. I wasn’t using an English color, i was using an rbga value. As you say, this works:

<span style:”color:red;”>Company</span> Header

However, this does NOT:

<span style:”color:rgba(255,255,255,0.3)”>Company</span> Header

Is this possible? I would like the color to match the rgba value of the logo on the site as closely as possible. Using the alpha approximation is a fallback, but i’m wondering now if i can do the above. Thank you for your answer! Much appreciated!

Thank you for the suggestion. I’ve been directed to the Slack before here, and either (a) i don’t know how to connect with the “right people” there or (b) the Slack is a black hole of requests, because i’ve posed a couple of questions there in the past which i never heard a word in response to. But, i will try it, thank you.