Joel James

Hi @shiftsrl,

Thank you for your interest. Currently, this plugin does not support setting limits based on IP addresses; however, you can set limits for specific users and roles. I have added IP-based limits to our feature request list for future consideration.

Thank you for the clarification @narolles 🙂

Hey @narolles,

I am sorry, but which logout button are you talking about?

The error message should be translatable, as you can see here.

Hi @casa9mkt,

The LoggedIn plugin is unable to block access in real-time when the logout happens in the background. To block access immediately, please use the Real-time Logout addon.

Maybe it is the support staff? I can’t think of any other scenarios unless the site DB was reset.

Anyway, if you notice this to happen again, do let me know.

Hi @narolles,

Sorry for the long delay in my response.

If the settings were changed without your actions, it could be some other users who have access to the settings. Do you have any other admin users on your site?

Currently, this plugin does not keep any logs of the blocked users list. I am currently developing an addon for the logs, and it will be available soon.

Currently, you can only destroy all sessions of a single user at a time. Destroying all sessions of all users at once may not be ideal for general users. I will add this requirement as a feature request.

Hi Jane,

I’m so sorry to hear about the trouble you’re having. I understand how frustrating this must be, and I want to assure you that we’ll get this sorted out as quickly as possible.

This issue can happen if you close your browser without logging out, as the user session remains active until it expires. Currently, the plugin applies the same login limits to all users, including admins. I’ve made a note of this and will definitely add an option in a future update to optionally exclude admins from this limitation.

In the meantime, let’s focus on getting you back into your dashboard. We have a few options to regain access:

• Wait for the session to expire. WordPress will automatically clear the oldest user sessions, but this can take a couple of days to a week. This isn’t a practical solution for your situation, so let’s move on to more immediate options.
• Log in as a different admin user. Do you have another admin account on your website? If so, you can log in with that account and then use the plugin’s settings to force a logout of your primary admin user.
• Bypass the limit with a filter. The plugin’s FAQ explains how to use a filter to bypass the limit check for an admin user. This requires you to have access to your site’s files via a file manager or your hosting panel.
• Disable the plugin completely. You can disable the plugin by renaming its folder. This also requires access to your site’s files through a file manager or your hosting panel.

Could you please let me know which of these options you think is most feasible for you? Once I know, I can provide you with more detailed instructions. Please do not share any sensitive information like login details here.