Thanks for the responses. I did have a CNAME record in the Godaddy DNS zone as well as adding the domain in cPanel. I let that sit for a couple of days and no change. I removed the CNAME record thinking maybe the 2 were conflicting, but no change. Now I’ve changed it to an A record to see if that makes a difference. If that doesn’t work, should I try removing the domain from cPanel and trying with just the host’s DNS zones? This is beyond frustrating. Been at this a week now as I let each change sit for at least a day to see if it propagates.
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This reply was modified 11 months, 2 weeks ago by joesighting.
After more digging and experimenting, I found it had to do with the way the domain name was being forwarded. The site is on a subdomain, that I needed masked, but with that mask in place, the site would not work on mobile using the twentyseventeen theme. I ended up choosing a different theme and had no problem.
