johncockman
Forum Replies Created
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With newer versions of Advanced Access Manager, the creation of a super-user is necessary in order to make changes to administrative roles. They call it a super-user even though it is just an administrative capability on a single site.
I’m not using a multisite.
OK now that I am back in, I am able fix the administrative capabilities that S2Member and bbPress broke as is explained here:
http://www.s2member.com/forums/topic/uninstalling-s2member-causes-permission-issue/
I had to install a plugin called “Advanced Access Manager,” create a super-user, and then give my site administrators the “read” capability that bbPress and S2Member had stripped.
UPDATE: I was able to get into the site by visiting the following URL:
…/wp-admin/plugins.php?loggedout=true
and logging in through the plugins. However, if I try to log in here:
…/wp-admin/index.php
to access my dashboard, I get the error:
“You do not have sufficient permissions to access this page.”
I can not access the main dashboard link, nor edit my admin profile when S2Member is off. That is also will all other plugins disabled.
However, when I reactivate S2Member, suddenly I have access again. This really seems to be an issue with the S2Member plugin.
Version 150311 + s2Member Pro v150311 | By s2Member / WebSharks, Inc.
I will check about the logs though I suspect that is the first thing the developer looked at.
As much as I would like to blame someone, I agree that I cannot know what combination of variables may have led to the crash. It happened on deactivation of S2Member and so I suspect some kind of incompatibility between S2Member and some other program.
I just heard from S2Member. They say:
Hi John,
s2Member does not restrict access to the WordPress Dashboard for administrators. If you deleted the s2Member folders from the plugins directory, then s2Member as been fully deactivated and it is not affecting any part of your site. If you are unable to login with the s2Member plugin folders deleted, then there is something other than s2Member causing this issue.
You might want to try deleting all folders from your wp-content/plugins/ directory, in case some other WordPress plugin is causing this issue. Otherwise, you’ll need to work with your web hosting company to resolve this, as they can look at the server logs to find out exactly why you’re being denied access.
So, their advise mirrors yours, and I am no further along than when I started.
John
Actually I can’t try it out because I can’t get in to install the plugin. I sent the link to the GoDaddy developer.
Then may I blame the plugin whose deactivation broke my site?
I didn’t start this thread — it is 8 months old. Here are a few others:
Here is something I just found:
http://spoonjab.com/wordpress-admin-permission-error-s2member/
I am going to try it.
GoDaddy keeps a 4-day running emergency backup. I don’t know about logs.
This all happened the microsecond I deactivated the S2Member plugin. I know you are down on GoDaddy but until I figure anything else out, I am blaming S2Member. I am not the first person this has happened to. Please see:
http://www.s2member.com/forums/topic/uninstalling-s2member-causes-permission-issue
As of 53 hours after hiring a developer to fix the problem, it still isn’t fixed.
Thanks! I actually did try creating a new Admin but it didn’t work. GoDaddy tried as well. I don’t know why this wouldn’t work.
Thanks for your interest on this. They could not solve the issue with my login and so are trying to restore to the 19th. My fingers are crossed.
GoDaddy is my host. They are currently trying to set up another administrative user in my wordpress account in order to reset my settings. Initial attempts to do this failed. My dashboard sees locked. It is not easy, the developer had to submit a support ticket. I am still waiting to hear back about it.
The database is probably OK, I’ll check about the backup. The host developer tells me that S2Member made unauthorized changes to my administrator account settings. I am totally locked out. I don’t think this is something that gets backed up.
In fact, now that I have deactivated all of my plugins, I have no way to reactivate them without access to my dashboard. Is there no way to do this???
Thank you KTS915.
I am aware of how to disable plugins and currently all plugins on my site are disabled.
Somehow my administrator capabilities have been corrupted.
My meta value for my administrative WP capabilities is
a:2:{s:13:”administrator”;b:1;s:13:”bbp_keymaster”;b:1;}
which seems to be correct. Yet I still can’t get into my wp-admin dashboard.
All this happened when I deactivated S2-Member. Now I am completely locked out. I have no idea how to get back into my site, and my hosting provider says they cannot help me. I was on the phone with them for a really long time. Can someone please help me?