Forum Replies Created

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter johnstone97

    (@johnstone97)

    That’s great, thank you for the quick replies and fix Daniel

    Thread Starter johnstone97

    (@johnstone97)

    Thank you for the update Daniel,

    Do you know how long the review will take?

    Thread Starter johnstone97

    (@johnstone97)

    Hi Shahzeen, thank you for your reply.

    Please see the answers to you questions in-line:

    • Does the “The response is not a valid JSON response” error only appear when a customer pays using Express Checkout options (like Apple Pay, Google Pay, or Link)?
      Yes this is only on express checkouts.
    • Or does the error also occur when using other payment methods (such as card payments or local gateways)?
      Debit / card payments work fine and thank you page shows.
    • Are you using a custom thank you page, or are you using the default WooCommerce thank you page?
      Yes we are using a custom blocksy thank you page

    I have also dug into the error logs and looked at the what the browser DevTools ▸ Network tab shows to watch for the failing call:

    The “invalid JSON” message we are seeing in the Stripe overlay appears to just be a symptom.
    The browser is actually receiving a 502 Bad Gateway HTML error page from

    POST /wp-json/wc/store/v1/checkout

    Since the Stripe script expects pure JSON, any HTML it gets back triggers the generic “response is not a valid JSON response” notice.

    Any assistance here would be appreciated.

    Thank you

    Thread Starter johnstone97

    (@johnstone97)

    Hi,

    Thank you for your response is there anyway that I can send the link as private? As this is my live site.

Viewing 4 replies - 1 through 4 (of 4 total)