Hi @yeisonbp
Just to confirm …. Open new tickets from the front end.
They used to log in and the front end page would come up with “Add Ticket” and “Logout” Buttons on the page.
There they would click the “Add Ticket” button and add the job. But it stopped working.
Do i edit the functions.php in the /wp-includes
or in wp-content/plugins/awesome-support/includes
or somewhere else??
Cheers