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Viewing 4 replies - 1 through 4 (of 4 total)
  • Jona

    (@jonatermly)

    Hello, were you able to resolve this issue? Let us know if not so that we can help troubleshoot further.

    Jona

    (@jonatermly)

    Hi there, I’m sorry to hear you saw such an impact on your site’s page speed. We have an article discussing why scripts like Termly can have an impact, and some methods you might want to employ to improve your site performance. It is possible to use Termly and still maintain scores in the high 90s.

    Just a heads up that the methods described in the article would require you to manually install the Termly embed script, and not use this plugin as a means of installation.

    Jona

    (@jonatermly)

    Hi there, that certainly isn’t expected behavior and we’re happy to look into this for you. If you reach out at [email protected], we can walk you through some troubleshooting steps.

    Jona

    (@jonatermly)

    Hi Julian,

    Thank you for sharing your concerns. We understand your frustration with the changes made to the plugin, especially when you were accustomed to its simplicity.

    The initial version of the plugin, while straightforward, did not fully meet GDPR compliance standards, such as collecting and storing consent, managing and reporting cookie usage, and preventing third-party scripts from gathering data prior to consent.

    To address these shortcomings, we updated the plugin to provide a comprehensive compliance solution that aligns with GDPR and other international regulations. With an account, you now have access to higher levels of support and guidance, and a robust and actively maintained product that adapts as regulations evolve.

    We take privacy seriously and ensure that all user data, including emails, is handled with the utmost security and confidentiality.

    We appreciate that these changes might not be suitable for everyone, which is why we disabled automatic updates to the plugin before making these changes. This allows users who prefer to remain on the previous version (< v3.0) to do so without disruption.

    We value your feedback and are here to help if you have any more questions or need further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)