Jonboy76
Forum Replies Created
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yep, seems that was the problem. All sorted now. Thanks for your advice
All I’ve done since turning on the logging is run a test purchase so I’m assuming the relevant info is there I just have no idea what I’m looking at………..ahhhhh, maybe I do. Just seen something as I looking to ask which log to look at.
[subscr_gateway] => paypal
[s2member_log] => Array
(
[0] => No Return-Data. Customer MUST wait for Email Confirmation.
[1] => Note. This can sometimes happen when/if you are offering an Initial/Trial Period. There are times when a Payment Gateway will NOT supply s2Member with any data immediately after checkout. When/if this happens, s2Member must process the transaction via IPN only (i.e., behind-the-scene), and the Customer must wait for Email Confirmation in these cases.I have been running tests using a free trial period, maybe this is the problem. We shall see!
arggg I thought I had logging turned on but apparently not. I’ll try again :/
Hi KT
So installed Postman mailer, ran a test and hey presto the process worked great. Tried again and another failure. I’m looking at the logs but that only records the emails that got sent and I know about those. Anything else I can check/do?
Appreciate the help
Jonathan
Hi fellas
Not sure what I did but I have had the sign up process work but only once. Came successfully through paypal, registration email arrived and was added to my mail chimp list. Was a one off though, further tests have reverted to the previous state and no email coming through.
Any further ideas?
Regards
Jonathan
Hi Cristian
Still having email issues I’m afraid. Not sure what the problem is.
Also once successfully through paypal checkout is there not an option for customer to be redirected to registration page? At the moment paid up members get directed to a page saying……. (and obviously not getting the email at the moment)
[ traderace.co.uk ] says…
Thank you! (you MUST check your email before proceeding).* Note: It can take (up to 15 minutes) for Email Confirmation with important details. If you don’t receive email confirmation in the next 15 minutes, please contact Support.
Back To Home Page
If you need assistance, please contact support.Thanks for that. I honestly thought I’d followed the process but obviously not :/