josh34rb

I understand that the import is only loading information into the orders that are then in turn “read” by the Analytics to get the numbers. I have done the importing of historical data as previously stated, and I can verify that when comparing the order data side by side that it is all accurate. I have a screenshot of the “true” data vs. the “import” data and you can see the wild variation. Some of the Gross Sales are being calcualted as Tax it seems, but looking at the orders, none of them have tax associated with them. I went line by line on the 24th because it had a low number of orders and discrepancies in every column. It looks like every order has the right total and shipping associated to it, and none of them show tax, yet the problem persists. The only potential varaition there should be is in Returns because of how the date of a return is read through the import. All the same, the difference in Return price should be the only difference on any given order, but the Analytics seems to be reading the data wrong somehow?

I have no idea if those screenshots will display with the wonky image adding feature and not being able to direct upload. All the same, here is my System Status dump as well. Know that all 18k failed scheduled actions are for WP Lister which is not running since we are not live and this is still in development for the time being.

WordPress Environment<br><br>WordPress address (URL): https://rbsandboxarn.wpengine.com<br>Site address (URL): https://rbsandboxarn.wpengine.com<br>WC Version: 9.6.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.0<br>Log Directory Writable: ✔<br>WP Version: 6.7.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_US<br>External object cache: ✔ Server Environment<br><br>Server Info: nginx<br>PHP Version: 8.2.27<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 43300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.81.0<br>OpenSSL/3.0.2<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.40-31<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.6.2<br>WC Database Prefix: wp_<br>Total Database Size: 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Type Counts<br><br>attachment: 1787<br>awl_filter_gallery: 1<br>betterdocs_faq: 2<br>br_minmax_limitation: 1<br>br_product_tab: 1<br>custom_css: 21<br>d4faq: 115<br>elementor_icons: 4<br>elementor_library: 27<br>ep-synonym: 1<br>et_body_layout: 13<br>et_footer_layout: 1<br>et_pb_layout: 22<br>et_template: 27<br>et_theme_builder: 1<br>extb_post_footer: 1<br>extb_post_header: 2<br>extb_post_json: 10<br>extb_post_main: 4<br>extb_post_sidebar: 2<br>is_search_form: 5<br>nav_menu_item: 108<br>oembed_cache: 23<br>omapi: 4<br>page: 215<br>post: 59<br>preset: 1<br>product: 180<br>product_variation: 112<br>project: 50<br>shop_coupon: 13<br>shop_order_placehold: 5306<br>skivvy_slider: 4<br>ufaq: 105<br>wc_order_status: 13<br>wp_block: 1<br>wp_global_styles: 2<br>wp_navigation: 1<br>wpcode: 14<br>wpsl_stores: 36 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (49)<br><br>Ivory Search: by Ivory Search – 5.5.9<br>Admin Columns Pro: by AdminColumns.com – 6.4.14<br>Admin CSS MU: by Arun Basil Lal – 2.10<br>Advanced Database Cleaner PRO: by Younes JFR. – 3.2.10<br>WP Engine Smart Plugin Manager: by WP Engine – 5.19.1<br>Classic Widgets: by WordPress Contributors – 0.3<br>Colibri Page Builder PRO: by ExtendThemes – 1.0.365-pro<br>Custom Payment Gateways for WooCommerce Pro: by Imaginate Solutions – 1.8.1<br>Elementor Pro: by Elementor.com – 3.27.4<br>Elementor: by Elementor.com – 3.27.6<br>Essential Addons for Elementor - Pro: by WPDeveloper – 6.1.0<br>Essential Addons for Elementor: by WPDeveloper – 6.1.4<br>EWD Premium Helper: by Etoile Web Design – 0.0.33<br>UPS Live Rates and Access Points: by Octolize – 3.2.3<br>GazChap's WooCommerce Purchase Order Payment Gateway: by Gareth 'GazChap' Griffiths – 3.2<br>Google for WooCommerce: by WooCommerce – 2.9.9<br>Gravity Forms: by Gravity Forms – 2.9.3<br>Gravity Forms reCAPTCHA Add-On: by Gravity Forms – 1.6.0<br>Gravity Forms User Registration Add-On: by Gravity Forms – 4.5<br>WPCode Lite: by WPCode – 2.2.5<br>Min and Max Quantity for WooCommerce: by BeRocket – 1.3.8<br>Hide from Search: by Micah Wood – 1.1.7<br>NitroPack: by NitroPack Inc. – 1.17.6<br>OptinMonster: by OptinMonster Popup Builder Team – 2.16.15<br>Order Export & Order Import for WooCommerce: by WebToffee – 2.5.9<br>Payment Gateways by User Roles for WooCommerce Pro: by Imaginate Solutions – 1.3.0<br>Post SMTP: by Post SMTP – 3.1.1<br>WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 4.7.4<br>Redirection: by John Godley – 5.5.2<br>Shop as Client for WooCommerce: by PT Woo Plugins (by Webdados) – 5.1<br>Simple History: by Pär Thernström – 5.6.1<br>Ultimate FAQ Accordion Plugin: by Etoile Web Design – 2.3.2<br>UpdraftPlus - Backup/Restore: by TeamUpdraft<br>DavidAnderson – 2.25.1.26<br><br>Advanced Order Export For WooCommerce: by AlgolPlus – 3.5.7<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce Authorize.Net Gateway: by SkyVerge – 3.10.10<br>WooCommerce Order Status Manager: by SkyVerge – 1.15.4<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.6<br>Sequential Order Numbers for WooCommerce: by SkyVerge – 1.11.0<br>WooCommerce: by Automattic – 9.6.2<br>WordPress Importer: by wordpressdotorg – 0.8.3<br>Yoast SEO: by Team Yoast – 24.5<br>WP File Manager: by mndpsingh287 – 8.0.1<br>WP Image Zoom: by SilkyPress – 1.58<br>WP-Lister Pro for Amazon: by WP Lab – 2.7.3<br>WP Store Locator: by Tijmen Smit – 2.2.241<br>Customizer For WooCommerce PDF Invoices: by Webtoffee – 1.1.0<br>WooCommerce PDF Invoices, Packing Slips and Credit Notes (Pro): by Webtoffee – 1.6.3<br>Custom Product Tabs for WooCommerce: by Code Parrots – 1.8.5 Inactive Plugins (1)<br><br>Smush: by WPMU DEV – 3.17.1 Dropin Plugins ()<br><br>advanced-cache.php: advanced-cache.php<br>object-cache.php: Memcached Must Use Plugins (5)<br><br>Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0<br>WP Engine Cache Plugin: by WP Engine – 1.3.3<br>WP Engine Seamless Login Plugin: by WP Engine – 1.6.1<br>WP Engine Security Auditor: by wpengine – 1.1.1<br>WP Engine System: by WP Engine – 6.4.1 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 1 MB WC Pages<br><br>Shop base: #16174 - /shop/<br>Cart: ❌ Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.<br>Checkout: #94 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: ❌ Page does not contain the [woocommerce_my_account] shortcode.<br>Terms and conditions: #13793 - /terms-of-service/ Theme<br><br>Name: Hugo WP<br>Version: 1.0.27<br>Author URL: https://extendthemes.com/<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Archive Template: Your theme has a woocommerce.php file<br>you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.<br><br>Overrides: – Authorize.Net Credit Card<br><br>Environment: Test<br>Tokenization Enabled: ✔<br>Debug Mode: Off<br>Webhooks Enabled: ❌<br>No signature key configured WooCommerce PayPal Payments<br><br>Onboarded: –<br>Shop country code: US<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ✔<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ✔ Next scheduled: 2025-02-20 22:23:07 -08:00<br>Options: ✔<br>Notes: 78<br>Onboarding: completed Action Scheduler<br><br>Complete: 69,340<br>Oldest: 2025-01-19 17:15:47 -0800<br>Newest: 2025-02-19 17:13:28 -0800<br><br>Failed: 18,214<br>Oldest: 2025-01-19 16:01:46 -0800<br>Newest: 2025-02-19 17:13:28 -0800<br><br>Pending: 5<br>Oldest: 2025-02-19 17:14:01 -0800<br>Newest: 2025-02-20 02:04:57 -0800 Status report information<br><br>Generated at: 2025-02-19 17:14:04 -08:00<br>