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Viewing 15 replies - 1 through 15 (of 298 total)
  • Thread Starter joycegrace

    (@joycegrace)

    Thank you Mircea.

    I’ve followed the instructions but am running into some additional trouble.

    1) Confused about where to find the GA4 ID in the plugin settings

    In the instructions you’ve linked to, I am having trouble with this part under the heading “Capturing Consent for Specific Services (Advanced)”

    “For example, let’s say you have a service with the ID facebook_pixel configured in the plugin settings.”

    Where would I find the GA4 ID in the plugin settings?

    In WPConsent, since I only see the cookie “Google Tag Manager”, I’m not able to see where any ID would be for GA4.

    Due to the above issue, I am not able to test per these instructions:

    “For a thorough test, accept a specific service (like Facebook Pixel) but decline the general category it might be in.”

    The reason is that there is no way to do so for Google Analytics, since the only cookie that appears says “Google Tag Manager.”

    That said, we have a Google Tag Manager cookie under “Statistics” and a Google Maps cookie under “Marketing”. Attempting to turn them on or off also turns on or off the entire category. I guess this because there is only one item in each category?

    I can confirm I have enabled “Allow site visitors to toggle individual services from the preferences panel.” I clicked on Save.

    2) Floating toggle doesn’t appear

    I also tried to enable this setting: “Show a floating button to manage consent after the banner is dismissed.”

    However, the floating button never appears. I needed this so I could test the cookie by turning them on and off without having to re-open a new Incognito mode for each preference.

    I cleared WP Engine and Cloudflare cache and got the same results. I also cleaned Asset Cleanup cache. Those are the only caches I’m aware of on the site.

    I’m sorry if this is obvious, but I just couldn’t figure out.

    I really appreciate the guidance. If these are known issues, or if I’ve configured something incorrectly, please let me know.

    Thank you again.

    • This reply was modified 2 months, 3 weeks ago by joycegrace.
    • This reply was modified 2 months, 3 weeks ago by joycegrace.
    • This reply was modified 2 months, 3 weeks ago by joycegrace.
    • This reply was modified 2 months, 3 weeks ago by joycegrace.
    Thread Starter joycegrace

    (@joycegrace)

    Hello Mircea, thank you again.

    I’ll send you the link privately, thank you for offering that.

    In case it helps other people on the forum, I’ll add the following information:

    We’re using the GTM4WP plugin to add Google Tag Manager. Google Tag Manager contains a GA4 tracking script.

    We are not using “Default allow.”

    Additional settings:

    • Consent Banner – enabled
    • Script Blocking – enabled
    • Google Consent Mode – disabled
    • Settings Button – disabled
    • Default Allow – disabled
    • Toggle Services – disabled
    • Cookie Categories – default
    • Content Blocking – enabled for all service options in the plugin
    • Consent Duration – set to “30” (default)

    We used the scanner to find the cookies.

    If any of this sounds like the culprit I’d love to know how to fix this, or if it requires a paid version of the plugin.

    Thank you again.

    Thread Starter joycegrace

    (@joycegrace)

    Hello Mircea , thank you for your reply.

    I think something is not right. The plugin blocks on first load, but if there is reload, it stops blocking.

    I can confirm:

    • Script blocking is enabled
    • Google Consent mode is off
    • I’m now testing on a live site and viewing in incognito mode in Chrome

    Google’s AI mode explains it to me this way when I copy and paste the ga code and ask it to tell me if the cookies are being blocked:

    This is not blocking. In fact, this is the “loosest” configuration you have shown yet. It is essentially No Consent Mode at all.

    Here is the breakdown of why this is non-compliant for regions like Quebec or the EU:

    1. The gcd parameter is “Default” (13l3l3l3l1l1)

    The “l” in this string stands for “Not Set.” This tells Google that your consent plugin has not communicated any status (neither denied nor granted). As a result, Google Analytics is running at full capacity as if no privacy law applies.

    2. The gcs parameter is Missing

    In your earlier attempts, you had gcs=G100 (which meant “Consent Denied, sending cookieless ping”). In this current version, that parameter is gone.

    Not only that, but after I click “reject”, the cookie remains.

    Is there a way to fix this so that the plugin absolutely blocks all cookies even if a page is reloaded, or loaded once, or in any other circumstance? And of course, when cookies have been rejected?

    Thank you again for your help.

    • This reply was modified 2 months, 3 weeks ago by joycegrace.
    Thread Starter joycegrace

    (@joycegrace)

    Yes this works as a ‘blanket’ solution to remove access to those menu items entirey.

    Thank you!

    I’m curious how it can be used to still allow the editing based on user ID?

    This means if say, admin User 1 and 2 are designers, they can access those menus. But if they are admin user 3 or 4, they can not.

    Thank you again!

    • This reply was modified 3 months ago by joycegrace.
    Thread Starter joycegrace

    (@joycegrace)

    I really appreciate your fast reply!

    Thank you so much.

    However, the client will need to add admins on their own later. If this code only applies to a user ID, that would mean the client could add a new admin, then log in with that other user account, and have full access, is that correct?

    Also, this still leaves the GeneratePress menu item available, and from there, they can access all the Customize settings, even if the menu item itself is not available in the left sidebar.

    Is there a way to disable, and not just hide these settings, either for a particular user ID or for everyone?

    Thank you again.

    Thread Starter joycegrace

    (@joycegrace)

    Hello, Theme is Infinity Pro

    Site is https://dhahanprize.com/books/

    Thread Starter joycegrace

    (@joycegrace)

    Where can we see the bugs being worked on in your queue? It would help to know what issues you already are aware of before taking the time to carefully write out these support tickets.

    Thank you

    Thread Starter joycegrace

    (@joycegrace)

    I did a theme switch to Twenty Twenty Four and disabled plugins and re-enabled one by one.

    Lo and behold, it was an issue with WPML Multilingual CMS.

    I googled and found this thread https://wpml.org/forums/topic/woocommerce-my-account-endpoint-tabs-not-working/

    I guess a site with WPML using WooCommerce requires WooCommerce Multilingual & Multicurrency in order to work, even if no translations are being done or desired with WooCommerce.

    Bizarre to me, but so far, installing WooCommerce Multilingual & Multicurrency seems to be a solution.

    Thank you very much for your prompt reply and willingness to help. It is much appreciated.

    • This reply was modified 1 year, 7 months ago by joycegrace.
    • This reply was modified 1 year, 7 months ago by joycegrace.
    Thread Starter joycegrace

    (@joycegrace)

    I have discovered that if we navigate to Tickets > Attendees, we don’t get the full attendee information.

    If we click on “Attendees” from the editor where we have created at ticket, then we are taken to a page with attendees for one event. That is where we can export a CSV with the attendee information fields.

    This is a bit bizarre. I would suggest a feature whereby attendee fields show up in all exports that indicate a list of attendees.

    How does one navigate to the attendee page for one event from the WordPress menus? Is there an easier way to get to this page?

    Thread Starter joycegrace

    (@joycegrace)

    Why can’t you just remove the code that is not being used for a particular widget? What would one widget’s code have to do with another widget’s code?

    Can you also please answer this question from the original post:

    How do we remove all the extra code after deactivating the widget options plugin, without having to re-format every single block on all of our pages?

    • This reply was modified 1 year, 7 months ago by joycegrace.
    joycegrace

    (@joycegrace)

    I also have this problem and would like a solution. Search Console is giving the following warning “Missing field “availability” (in “hasVariant.offers”)”

    Thread Starter joycegrace

    (@joycegrace)

    Fixed, after 6 months.

    Thread Starter joycegrace

    (@joycegrace)

    This appears fixed now

    Thread Starter joycegrace

    (@joycegrace)

    The idea has been added to your ideas board. However, I would think this is somewhat fundamental and not a feature request. It is grammatically incorrect. It doesn’t make sense to keep it this way, since it is universally ‘wrong.’

    Thank you anyway.

    Thread Starter joycegrace

    (@joycegrace)

    Thank you very much for this. Will this be folded into your core plugin eventually? Or will I need to continue to use this snippet indefinitely?

Viewing 15 replies - 1 through 15 (of 298 total)