Thread Starter
jp134
(@jp134)
Thread Starter
jp134
(@jp134)
Thanks for getting back to us. We sent all the fraud details to support and opened a dispute. They told us the bank had already taken our money, and nothing could be done. We provided the mail tracking number as proof that the fraudster received our $700 worth of goods and then withdrew the money through the payment system on the same day. The system allowed it without any checks, and the bank claimed it wasn’t their fault but the payment system’s. We’d really appreciate your help in resolving this issue. We’ve heard from colleagues that this same fraudster tried to order on other sites but got blocked there.