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  • Thread Starter jpani

    (@jpani)

    I did some additional troubleshooting and realized that the contacts ARE being added, in fact, there was never an issue with plugin. The confusion came from the fact that we were using email addresses that were added to the system a long time ago, so the Date Added of a user in the list did not match the actions of the site.

    Sorry for the trouble, it’s working as expected. Thank you for the patience and support!

    Thread Starter jpani

    (@jpani)

    No sign up from either of those two addresses. We are troubleshooting the plugin on the https://btkstaging.wpengine.com site, it is the staging site of bioteknica.com. The plugin does not work on either site.

    Thread Starter jpani

    (@jpani)

    I submitted two requests and recieved the following in the debug logs:

    [2021-01-29 04:44:19] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
    [2021-01-29 10:57:46] API.INFO: ConstantContact_API::get_account_info:144  - GuzzleHttp\Exception\ServerException - Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
    [2021-03-04 20:05:27] API.INFO: Contact set to be updated ["Extra information",[{"form":"Subscribe to our Newsletter"}]] []
    [2021-03-04 20:05:27] API.INFO: Submitted contact data ["Extra information",[{"email___4768f1c8f9af51a268ddb9471fa29038":{"key":"email","val":"***@gmail.com"},"email":"***@gmail.com","first_name___74a019a62bbf2ecc2b58d2d5b627d3c1":{"key":"first_name","val":"joseph"},"last_name___471bb7a99f2aefaddf71669f34d695de":{"key":"last_name","val":"paniagua"},"lists___d5efd761d8b0e50a26cd96e56c5d5876":{"key":"lists","val":""},"list":["1556174520"]}]] []
    [2021-03-04 20:08:02] API.INFO: Contact set to be updated ["Extra information",[{"form":"Subscribe to our Newsletter"}]] []
    [2021-03-04 20:08:02] API.INFO: Submitted contact data ["Extra information",[{"email___4768f1c8f9af51a268ddb9471fa29038":{"key":"email","val":"***@gmail.com"},"email":"***@gmail.com","first_name___74a019a62bbf2ecc2b58d2d5b627d3c1":{"key":"first_name","val":"Joey"},"last_name___471bb7a99f2aefaddf71669f34d695de":{"key":"last_name","val":"Jax"},"lists___d5efd761d8b0e50a26cd96e56c5d5876":{"key":"lists","val":""},"list":["1556174520"]}]] []
    Thread Starter jpani

    (@jpani)

    [2021-01-29 04:44:19] API.INFO: ConstantContact_API::get_account_info:144 – GuzzleHttp\Exception\ServerException – Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []
    [2021-01-29 10:57:46] API.INFO: ConstantContact_API::get_account_info:144 – GuzzleHttp\Exception\ServerException – Server error response [url] https://api.constantcontact.com/v2/account/info?api_key=kawd2utg75a4aa7dgvvqzgjh [status code] 503 [reason phrase] Service Unavailable [] []

Viewing 4 replies - 1 through 4 (of 4 total)