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Solution found: Reinstall to previous working backup of the site/WP, then reinstall the latest WP update. No need to alter/upgrade/deactivate any of the plugins.

Everything on the Plugin menu started working again; no more redirects.

Hi again … in answer to your questions …

“multisite installation” – as I have no idea what that is and there is only one domain/website hosted, I assume this is a “no”.

“tools/site health” … nothing unusual – just the warning we have several plugins to update, which we cannot get to because the menu is not working, and a suggestion about a persistent object.

“another administrator” – created and access made through another computer. The result is the same – the only non-functioning, 302 redirected menu is the main menu “Plugins Installed”.

There are no errors showing with the host that we can see, or that Support can find. The WordPress is with AWS Lightsail and the domain is with Cloudflare. Neither showing errors.

All we can find is from the https://redirect.li/ report which shows the 302 redirect of “wp-admin/plugins.php” to the “Page not found”. And the only warning on that report talks about a header being duplicated.

We have changed nothing, updated nothing, added nothing from the time everything was last working properly and nobody has accessed the WP. Very confusing.

Unfortunately the search for someone to assist will mean spending money, and probably quite a lot of it. We’re a nonprofit. That is not something we can afford at the moment. So we need to solve this ourselves, but thank you for the suggestion.

Have contacted our host. The block is not coming from them.

It appears that the block is coming from WordPress itself and is a redirect not a block.

We have no idea where in WordPress the redirect is coming from, or why WP would be doing this out of the blue.

We were suggested this link … https://redirect.li/ … which we used and the result seems to indicate the origin of the redirect as WordPress.

Further help/advice would be appreciated please.

I read the chat response myself.

Hi there.

If you had looked at the site provided, you would have noted that we are using a cookie consent plugin. The issue is that the GTranslate plugin seems to circumvent or jump ahead of the permissions of all other cookies, and is loaded and active before visitor consent is given.

We are interested in knowing how to stop GTranslate’s cookie, and deny access to translation, until after consent has been given.

Are you saying that the cookie consent plugin is at fault, despite the fact that it works on every other cookie except yours, which is a Google cookie?

It is disappointing that your paid versions are too expensive for nonprofits and you do not offer discounts to nonprofits.

Hi Jonas

Good to hear from you.

1. “button” styling … Oh, OK … thanks for that. I have looked but was unable to find any settings that affected the button. May be the theme we are using, which we are contemplating changing. Currently Twenty-Twenty Four. We are looking for something better.
2. Unfortunately, cannot send you a link because, since writing to you, we have had to deactivate WooCommerce in order to try to solve a major problem. WooCommerce is blaming all the plugins we have tried, including yours, for the fact that we seem unable to add more than one donation form to a single page. If, for example three donation projects are added, having added them as “products” in Woo, only the first one is visible, the others are shown as “Only one donation form per page allowed”. This is a major limitation and may mean we are forced to abandon Woo altogether.
3. “does not yet support redirecting to the cart page” – that is a big limitation for us at the moment, however I am sure you can overcome that.

Your plugin is excellent and frankly, if Woo would get their act together, it would be an ideal solution for us and many other charities. It is WooCommerce we have major concerns with. If they fix the issue of multiple donations, then we can use them and your solution. If not we will be forced to find another platform or a work around, which we are not sure how to achieve.

Speak again soon.

Thank you for your reply.

1. “I see it has already been suggested and dismissed.” … Yes, for obvious user experience reasons. I’d appreciate you not making it sound as if this is a fickle choice by us.
2. “Another option would be to have your donations as products that you can add to the cart.” … This is what we have been doing. Each project is a product. Each product is a donation. Only the first product/donation is displayed, the rest shown up as “Only one donation form per page allowed”, as mentioned above. (and a direct add-to-cart link for each donation is not possible)
3. GiveWP, like many “to help charities” plugins is far too expensive, exploiting charity’s needs and capitalizing on offering only the most mundane and largely redundant capabilities in their lower priced packages.
4. The workaround in https://www.wc-donation.com/documentation/advanced/multiple-donation-forms-on-one-page/ does not work. Besides, this plugin is not supported by the developer. We tried for weeks to get any response.
5. From the Slack forum we were recommended against using https://woocommerce.com/products/advanced-donation/ by another charity. Too expensive anyway.
6. We have tried the WooCommerce Support several times with requests. Most have been ignored.
7. Another charity advised us to avoid needing the services of your refund team, as they are not reliable and take too long.

We are building a charity platform which shows donors where 100% of their donation goes and what the donations are used for. Donors object to watching their contributions being spent to cover the commercial profit of companies, rather than the cause to which they are donating. And, like WooCommerce, most solution providers refuse to provide discounted or free services to support charities or conservation. meaning they become simply too expensive to justify to donors.

I look forward to perhaps hearing from your developers at some point.

We want donors to choose their own donation amount and be able to choose more than one project to donate to.

To do this we have tried several plugins.

They all have the same problem when adding the short codes to the WC shop – only the first short code will generate a usable donation. The remainder always show up on the page preview as “Only one donation form per page allowed”. This happens with several plugins. We have contacted the developers of these plugins and they all say the same thing – it is a restriction of WC and they cannot help us.

I do not understand why it is not possible to have a single page, containing multiple project donation forms, and for a visitor to simply enter their amount into projects they wish to support, for those donations to end up in a single basket and from there a single checkout.