OK, I did manage to get it installed after uninstalling the old one and starting over. The best news is that my missing files then reappeared. Now, on to figuring out how to modify the templates…
I uninstalled Download Manager and reinstalled it and my packages reappeared!
Same here. Is anyone responding from the company to help you?
Yes! Any luck getting any help?? I keeping shouting into a black hole. I even tried to upgrade to Pro, but I’m not even sure I know how to do that.