jstevic
Forum Replies Created
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Forum: Plugins
In reply to: [ManageWP Worker] fatal error with latest updateHello Natascha,
Thanks for reaching out to us. Could you please try uninstalling the Worker plugin, clearing all caching layers, and then reinstalling the latest version? If the issue persists, could you open a ticket or send an email with all the details to [email protected] so the relevant team can investigate further?
Kindly,
Forum: Plugins
In reply to: [ManageWP Worker] Cannot Update sites to WordPress 6.8Hello Alex,
I can see that you reached out to our support team in the meantime and the issue was resolved successfully by enabling “Auto refresh sites on login” option for your account. Please let us know if you encounter any additional issues.
Kind regards,
Jelena
Forum: Plugins
In reply to: [ManageWP Worker] Synchronization issues in the past few monthsHello,
Thank you for bringing this to our attention, and I’m sorry for the inconvenience you’ve experienced with ManageWP over the past few months. Our development team is diligently addressing all reported issues with the sync process and if you’re still facing any problems, please contact us at [email protected] so we can investigate further.
Additionally, I recommend ensuring that the “Auto refresh sites on login” option is enabled under Profile >> Settings >> General tab, especially if the latest information isn’t appearing on your dashboard.
We’re committed to ensuring that ManageWP meets your needs and will continue to provide you with clear communication and support.
Kind regards.
Forum: Plugins
In reply to: [ManageWP Worker] Download failed: Not foundHello there,
I’m happy to report that we have released a new Worker Plugin version 4.9.23, which should resolve mentioned issue. If you’re still having problems updating the plugin, please contact us at [email protected] using the email associated to your ManageWP account, so we can look into it further.
Kind regards,
Jelena