Junker01

<p>OK just got off the phone with my hosting…  no errors there…they looked all through my backend files. Was told that its probably a code oversite in the theme that is causing the problem, evidently the divi theme framework is built on shortcodes or something or other… so looks as if  I have to clear it up with elegant themes.</p>
<p>As with the site speed , I tried fixing that numerous ways through the Google web tools route.. cant get speed over the 40’s so decided to up my hosting to a specific wordpress hosting platform hopefully when the migration finalizes I will see improovements in speed.</p>
<p>will keep you posted on my results tomorrow with the theme provider, to verify if the problem does lie over there, Thanks guys for your patience.</p>

<p>thanks I noticed the page loading super slow as well… will check out your suggestions and check back in right now its time for the kids dinner… burning both candles trying to figure this out… Thanks</p>

@wptweaks I certainly did not say I did not want to bother, I said I did not know how to do it and didnt want to mess up anything further without advice.

“

 PLEASE HELP I dont know how to do the FTP file thing and I dont want to make matters worse by trying…

“

I didn’t expect full on step by step directions on uploading the proper code via an FTP client, ( I was clueless about how or where to go to do that… now I know from my own research ) but a point in the right direction as to where I could find a tutorial at least or something might have been helpful as I stated.

Instead I was told to pay someone, stop fiddling around and go find the answer to my solution elsewhere as I have alot to learn. How exactly is that helpful in any way whatsoever?

“So how did you change the functions.php file if you dont know how to use ftp.

I would suggest you simply undo what you have done.

I would also suggest if you dont know how to use ftp, then Id be reluctant to fiddle with more advanced WordPress things. So you have a lot of learning to do or hiring someone to do what you need.”

I worked four years as a customer service rep, I know how to speak to an upset customer in distress and solve their problem… and that quoted text was not the way to handle it ..sorry I really must disagree.

Yes I do have a sense of achievement to figuring it out myself, you are correct…. but certainly don’t take that as Me following your advice…. it was the only resort I had because I did not receive any help in the matter, and yes you are correct that in fact did require a bit of moaning and complaining believe me, because I was left hanging helpless like a little fish on a big hook flopping in the wind.

If you would really like me to eat some crow, then please help me with the other problem that is wordpress and not theme related, that I am experiencing and posted above in the forum…

yes I am calling you out on your last statement –  that you would be happy to help me in the future because that is the type of person you are….. 😉 Thanks so much I would greatly appreciate it.

I wasn’t being rude, And I was being helpful. at least I posted a solution to the problem for others which I found on my own without assistance ( the link was posted and is now erased BTW – by an admin)….unlike the the responses I got which instead of getting help for…. I was in so many words being bullied for my lack of expertise., and told to go pay someone for help, and to stop fiddling with my site.
This whole thing is a learning experience and people make mistakes along the way…. you would think you could get some constructive help in a forum when you find yourself in a jam.
Instead I was forced into a few hours searching for the correct help I needed to fix it myself while my site was down.

First of all I would undo what I have done if I could gain access… DUH !

I added the code through wordpress, exactly as it is posted…… not an FTP client like Cute FTP or whatever – I dont know how to do that as suggested in the forums in a similar post to regain access.
So Yeah I did do some research and actually need some constructive help as my site is down.
If you have nothing positive to add to help, than keep your rude suggestions and opinions to yourself, and stop trolling.

Some of us do make mistakes AS we are learning…..

<p>That was pretty scary,…………. not sure what is going on but now everything works fine hunky dory…. wonder what happened? </p>

Why can’t I get my comments to transfer over using the blogger transfer plugin?