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  • Hi @databell96!

    Yuno from Justuno here. Just wanted to comment in.
    We are always here to help but in this situation, we do not have the exact code to pass along. We strive to offer as much information as we can. While we do offer a service, we still indicate finding your own developer or requesting assistance from the system in question. We may not have specifics for this setup but, the article – https://docs.woocommerce.com/document/custom-tracking-code-for-the-thanks-page/ looks spot on with what will be required to help. The situation with this article is tied to how the code is PHP and ours is Javascript. So a bit of custom work will be required to apply this on our end. We are working to supply the required code for systems that do not have a direct integration. We hope to have this published soon.

    Kind regards,
    Yuno

    Plugin Author justuno

    (@justuno)

    Hey, Robbie here.

    Thanks for taking the time to write this review. I believe I personally took care of this for your colleague within minutes of learning the account had not yet been cancelled. As I have previously mentioned, Justuno staff do not typically cancel accounts on behalf of a client, as is standard practice in subscription businesses. I can also guarantee that we only have access to a single payment method a client currently allows, and we do not have any clandestine or criminal practices.

    Either way, we’re sorry a misunderstanding escalated to this level, and We hope you and your colleague will understand. Thanks again for keeping everyone honest!

    -Robbie Hammett, Director of Customer Success

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