Forum Replies Created

Viewing 15 replies - 1 through 15 (of 34 total)
  • Thread Starter jwjo

    (@jwjo)

    Hi Michael,

    I have just sent you an email privately as you have requested above.

    Thanks.

    Thread Starter jwjo

    (@jwjo)

    Hello,

    My apologies. There seems to be a delay and it’s working as expected now.

    Thank you kindly.

    Thread Starter jwjo

    (@jwjo)

    Hello,

    Thanks for your reply. I turned off the Bot Fight Mode on Cloudflare and it seems to have resolved the issue.

    However, it looks like I can’t request any images to be processed (since yesterday). “You can request a maximum of 0 images at once.” Please see screenshot here: https://prnt.sc/4n563Zeftwvs

    What am I missing here?

    Thanks.

    Thread Starter jwjo

    (@jwjo)

    Hi Michael,

    I have just resent the email to your email address. Hope the email goes through.

    Thanks.

    Thread Starter jwjo

    (@jwjo)

    Hi,

    Thanks for your reply. I have already whitelisted my server but it still doesn’t work.

    Am I supposed to be whitelisting your QUIC.Cloud servers too?

    Thread Starter jwjo

    (@jwjo)

    Hi,

    When I access the URL: https://your-domain.com/test.php on my website, the output which I captured previously shows up for a while and then it redirects to a page with the output “0”. According to my hosting provider, this is correct.

    Curl result:
    curl -I https://www/test.php
    HTTP/1.1 200 OK
    Date: Sat, 22 Nov 2025 12:08:10 GMT
    Content-Type: text/html; charset=UTF-8
    Connection: keep-alive
    x-powered-by: PHP/8.0.30
    x-dns-prefetch-control: on
    x-litespeed-cache-control: no-cache
    Cache-Control: no-cache, must-revalidate, max-age=0, no-store, private
    Server: cloudflare
    alt-svc: h3=":443"; ma=86400
    x-turbo-charged-by: LiteSpeed
    cf-cache-status: DYNAMIC

    Is this the result you were expecting? I have also whitelisted my server on Cloudflare.

    In addition, I also did the following:

    1. Clean up unfinished data
    2. Send optimisation request
    3. Did a manual “Pull Images” request

    My hosting provider has also tried to look into this from their end, and this is what they observe:

    Manually running cron also returns the below:
    Executed the cron event 'litespeed_task_ucss' in 0.064s.
    Error: You have images waiting to be pulled. Please wait for the automatic pull to complete, or pull them down manually 

    The process may have failed for the 199 pending images, but please confirm this with the LiteSpeed Tech you are in communication with. 

    Thread Starter jwjo

    (@jwjo)

    Hi there,

    Thanks for your reply. I’ve done as you’ve requested above, please see the output below.

    array(6) {
    ["headers"]=>
    object(WpOrg\Requests\Utility\CaseInsensitiveDictionary)#9918 (1) {
    ["data":protected]=>
    array(23) {
    ["date"]=>
    string(29) "Fri, 21 Nov 2025 23:10:51 GMT"
    ["content-type"]=>
    string(24) "text/html; charset=UTF-8"
    ["accept-ch"]=>
    ["cf-mitigated"]=>
    string(9) "challenge"
    ["critical-ch"]=>
    ["cross-origin-embedder-policy"]=>
    string(12) "require-corp"
    ["cross-origin-opener-policy"]=>
    string(11) "same-origin"
    ["cross-origin-resource-policy"]=>
    string(11) "same-origin"
    ["origin-agent-cluster"]=>
    string(2) "?1"
    ["permissions-policy"]=>
    ["referrer-policy"]=>
    string(11) "same-origin"
    ["server-timing"]=>
    array(2) {
    [0]=>
    string(30) "chlray;desc="9a23dce1bde3d5e2""
    [1]=>
    string(277) "Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA"
    string(277) "Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA"
    string(255) "accelerometer=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()"
    string(193) "cfL4;desc="?proto=TCP&rtt=1017&min_rtt=993&rtt_var=390&sent=4&recv=6&lost=0&retrans=0&sent_bytes=2845&recv_bytes=936&delivery_rate=2916414&cwnd=32&unsent_bytes=0&cid=71759dabfbe58b8f&ts=42&x=0""
    }
    ["x-content-type-options"]=>
    string(7) "nosniff"
    ["x-frame-options"]=>
    string(10) "SAMEORIGIN"
    ["cache-control"]=>
    string(82) "private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0"
    ["expires"]=>
    string(29) "Thu, 01 Jan 1970 00:00:01 GMT"
    ["report-to"]=>
    ["nel"]=>
    string(60) "{"success_fraction":0,"report_to":"cf-nel","max_age":604800}"
    ["vary"]=>
    string(15) "Accept-Encoding"
    ["server"]=>
    string(10) "cloudflare"
    ["cf-ray"]=>
    string(20) "9a23dce1bde3d5e2-SYD"
    ["content-encoding"]=>
    string(4) "gzip"
    ["alt-svc"]=>
    string(19) "h3=":443"; ma=86400"
    string(249) "{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=rg8Tk9430Tw9rVdRBn4YGeZwtY4qTZQDiGqqDJYzspD1O1S2FJ7Nsm5YUwcqi0PAGTNnvhg20IPAV2hNeKAg9TJM70xR9I7I1wmAI9w22DT7Bo5hGV0%2BK4dr5%2Bsw0AXydTAFbw%3D%3D"}],"group":"cf-nel","max_age":604800}"
    }
    }
    ["body"]=>
    string(7304) "
    undefined
    Verifying you are human. This may take a few seconds.
    %{placeholder.com} needs to review the security of your connection before proceeding.
    Verification is taking longer than expected. Check your Internet connection and refresh the page if the issue persists.
    undefined
    Verifying you are human. This may take a few seconds.
    %{placeholder.com} needs to review the security of your connection before proceeding.
    www.joy.com
    Verifying you are human. This may take a few seconds.
    www.joy.com needs to review the security of your connection before proceeding.
    "
    ["response"]=>
    array(2) {
    ["code"]=>
    int(403)
    ["message"]=>
    string(9) "Forbidden"
    }
    ["cookies"]=>
    array(0) {
    }
    ["filename"]=>
    NULL
    ["http_response"]=>
    object(WP_HTTP_Requests_Response)#9919 (5) {
    ["response":protected]=>
    object(WpOrg\Requests\Response)#9917 (10) {
    ["body"]=>
    string(7304) "
    "
    ["raw"]=>
    string(9436) "HTTP/1.1 403 Forbidden
    Date: Fri, 21 Nov 2025 23:10:51 GMT
    Content-Type: text/html; charset=UTF-8
    Transfer-Encoding: chunked
    Connection: close
    accept-ch: Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA
    cf-mitigated: challenge
    critical-ch: Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA
    cross-origin-embedder-policy: require-corp
    cross-origin-opener-policy: same-origin
    cross-origin-resource-policy: same-origin
    origin-agent-cluster: ?1
    permissions-policy: accelerometer=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()
    referrer-policy: same-origin
    server-timing: chlray;desc="9a23dce1bde3d5e2"
    x-content-type-options: nosniff
    x-frame-options: SAMEORIGIN
    Cache-Control: private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
    Expires: Thu, 01 Jan 1970 00:00:01 GMT
    Report-To: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=rg8Tk9430Tw9rVdRBn4YGeZwtY4qTZQDiGqqDJYzspD1O1S2FJ7Nsm5YUwcqi0PAGTNnvhg20IPAV2hNeKAg9TJM70xR9I7I1wmAI9w22DT7Bo5hGV0%2BK4dr5%2Bsw0AXydTAFbw%3D%3D"}],"group":"cf-nel","max_age":604800}
    NEL: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
    Vary: Accept-Encoding
    Server: cloudflare
    CF-RAY: 9a23dce1bde3d5e2-SYD
    Content-Encoding: gzip
    alt-svc: h3=":443"; ma=86400
    server-timing: cfL4;desc="?proto=TCP&rtt=1017&min_rtt=993&rtt_var=390&sent=4&recv=6&lost=0&retrans=0&sent_bytes=2845&recv_bytes=936&delivery_rate=2916414&cwnd=32&unsent_bytes=0&cid=71759dabfbe58b8f&ts=42&x=0"
    "
    ["headers"]=>
    object(WpOrg\Requests\Response\Headers)#9916 (1) {
    ["data":protected]=>
    array(23) {
    ["date"]=>
    array(1) {
    [0]=>
    string(29) "Fri, 21 Nov 2025 23:10:51 GMT"
    }
    ["content-type"]=>
    array(1) {
    [0]=>
    string(24) "text/html; charset=UTF-8"
    }
    ["accept-ch"]=>
    array(1) {
    [0]=>
    string(277) "Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA"
    }
    ["cf-mitigated"]=>
    array(1) {
    [0]=>
    string(9) "challenge"
    }
    ["critical-ch"]=>
    array(1) {
    [0]=>
    string(277) "Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA"
    }
    ["cross-origin-embedder-policy"]=>
    array(1) {
    [0]=>
    string(12) "require-corp"
    }
    ["cross-origin-opener-policy"]=>
    array(1) {
    [0]=>
    string(11) "same-origin"
    }
    ["cross-origin-resource-policy"]=>
    array(1) {
    [0]=>
    string(11) "same-origin"
    }
    ["origin-agent-cluster"]=>
    array(1) {
    [0]=>
    string(2) "?1"
    }
    ["permissions-policy"]=>
    array(1) {
    [0]=>
    string(255) "accelerometer=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=()"
    }
    ["referrer-policy"]=>
    array(1) {
    [0]=>
    string(11) "same-origin"
    }
    ["server-timing"]=>
    array(2) {
    [0]=>
    [1]=>
    string(30) "chlray;desc="9a23dce1bde3d5e2""
    string(193) "cfL4;desc="?proto=TCP&rtt=1017&min_rtt=993&rtt_var=390&sent=4&recv=6&lost=0&retrans=0&sent_bytes=2845&recv_bytes=936&delivery_rate=2916414&cwnd=32&unsent_bytes=0&cid=71759dabfbe58b8f&ts=42&x=0""
    }
    ["x-content-type-options"]=>
    array(1) {
    [0]=>
    string(7) "nosniff"
    }
    ["x-frame-options"]=>
    array(1) {
    [0]=>
    string(10) "SAMEORIGIN"
    }
    ["cache-control"]=>
    array(1) {
    [0]=>
    string(82) "private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0"
    }
    ["expires"]=>
    array(1) {
    [0]=>
    string(29) "Thu, 01 Jan 1970 00:00:01 GMT"
    }
    ["report-to"]=>
    array(1) {
    [0]=>
    string(249) "{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=rg8Tk9430Tw9rVdRBn4YGeZwtY4qTZQDiGqqDJYzspD1O1S2FJ7Nsm5YUwcqi0PAGTNnvhg20IPAV2hNeKAg9TJM70xR9I7I1wmAI9w22DT7Bo5hGV0%2BK4dr5%2Bsw0AXydTAFbw%3D%3D"}],"group":"cf-nel","max_age":604800}"
    }
    ["nel"]=>
    array(1) {
    [0]=>
    string(60) "{"success_fraction":0,"report_to":"cf-nel","max_age":604800}"
    }
    ["vary"]=>
    array(1) {
    [0]=>
    string(15) "Accept-Encoding"
    }
    ["server"]=>
    array(1) {
    [0]=>
    string(10) "cloudflare"
    }
    ["cf-ray"]=>
    array(1) {
    [0]=>
    string(20) "9a23dce1bde3d5e2-SYD"
    }
    ["content-encoding"]=>
    array(1) {
    [0]=>
    string(4) "gzip"
    }
    ["alt-svc"]=>
    array(1) {
    [0]=>
    string(19) "h3=":443"; ma=86400"
    }
    }
    }
    ["status_code"]=>
    int(403)
    ["protocol_version"]=>
    float(1.1)
    ["success"]=>
    bool(false)
    ["redirects"]=>
    int(0)
    ["url"]=>
    ["history"]=>
    array(0) {
    }
    string(111) "https://www.joy.com/wp-admin/admin-ajax.php?action=async_litespeed&nonce=123123123&litespeed_type=crawler"
    ["cookies"]=>
    object(WpOrg\Requests\Cookie\Jar)#9920 (1) {
    ["cookies":protected]=>
    array(0) {
    }
    }
    }
    ["filename":protected]=>
    NULL
    ["data"]=>
    NULL
    ["headers"]=>
    NULL
    ["status"]=>
    NULL
    }
    }
    Ray ID: 9a23dce1bde3d5e2
    Performance & security by Cloudflare
    Ray ID: undefined
    Performance & security by Cloudflare
    Ray ID: undefined
    Performance & security by Cloudflare
    Thread Starter jwjo

    (@jwjo)

    Hi,

    I’m just wondering if there is any update on this issue? Thanks.

    Thread Starter jwjo

    (@jwjo)

    Hi Michael,

    How do I send it to you? Do you have a support email address?

    Thanks.

    Thread Starter jwjo

    (@jwjo)

    Hi – yes that is correct. Preview test email comes up empty. Live email works correctly.

    Thread Starter jwjo

    (@jwjo)

    Hi Michael,

    Thanks for your reply.

    Yes, I usually compose in RAW HTML and then send a test email to myself (gmail) and it works fine. After the recent update, I’ve noticed the test email is sent but the content is completely blank. I can however see the entire content when I click on the eye preview icon.

    https://prnt.sc/hcTXdIWlQojO

    It’s a bit of a hassle as I now need to test by sending an actual copy to only myself first before I schedule the newsletter to send to all subscribers.

    Thread Starter jwjo

    (@jwjo)

    Hi there,

    Thanks so much for your reply. That’s excellent news! I’ll definitely take a look at your VPI option. Cheers!

    Thread Starter jwjo

    (@jwjo)

    Hi there,

    Thanks so much for your reply. I reported this issue to my hosting provider and they were able to help me with some server side optimisations to speed up my website. I still see the error with the page cache on the Site Health dashboard but have decided to ignore it for now as Litespeed seems to be working fine.

    Thanks again.

    Thread Starter jwjo

    (@jwjo)

    Hi @sergecleantalk

    I’m so sorry. I logged into my account via your website and clicked on Support. It redirected me to this plugin page. I did not realise this is the Security plugin page and not the Anti-spam plugin page.

    You’re right, I am referring to the Anti-spam plugin. I love your plugin and I’ve never really had any issues with it. Unfortunately, my hosting provider is making things really difficult via their SpamExperts service. My website name is joywithjo.com

    Any help you could provide would be greatly appreciated. Thank you in advance.

    Thread Starter jwjo

    (@jwjo)

    Hi @serge00

    Thanks so much for your reply. I checked today and the issue seems to have self resolved. I’ll do as you have suggested above if it does happen again.

    Thanks again!

Viewing 15 replies - 1 through 15 (of 34 total)