jwvpost64
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The issue is resolved. We called Go Daddy a second time. This time, the rep reinstalled Beaver Builder without challenging us at all. The first time we had called, that rep wanted to sell us a $125 package to have someone else reinstall BB. We hung up on that first rep and gave him bad grades on their survey. The second rep was very patient and walked my colleague through making sure every page worked.
Thank you for attempting to assist us on this matter.
I have tried two different ftp clients (FileZilla and Cyberduck). Both time out when attempting to connect to GoDaddy’s servers. I see that GoDaddy has CPanel but the plan we have doesn’t include it. Any suggestions?
Thanks for the reply. I was using the version of Beaver Builder supplied by GoDaddy.
I just installed FileZilla. It’s asking for my hostname. I looked up the url in ICANN lookup. What should I enter for the hostname?