kaelkim
Forum Replies Created
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I agree what you are saying about Site Kit may not the cause, but disabling Site Kit plugin or disabling the enhanced conversion tracking feature in Site Kit fixes issue, so wanted to share.
The site has a lot of plugins and not sure which one is being used clearly, so it was a bit hard to debug for me. However, I found that the variant_id field was not updating when the issue happens, so I decided to update the value manually by hooking some js script on
woocommerce_update_variation_valuestrigger.FYI, ?v querysting was wordpress default caching feature for geolocating, but I did disable it now.
Thanks
Another odd thing is… the product was on sale and when the admin turned off the sale they noticed the issue. So I went add sale price again, then the issue didn’t happen.
Issue still exists, but happens when you add item again.
So, when you visit the product page with variants share via Google Form, select any option and click add to cart. Once the item is added, click add to cart button again, then you will see an error.
I kept the enhanced conversion tracking on for you to have a look.
Please update me once you’ve seen, then I will disable it again.
1/ when the page is loaded, console gets and error about
use<script defer type="text/javascript" id="wp-data-js-after"> /* <![CDATA[ */ (function() { var userId = 0; var storageKey = "WP_DATA_USER_" + userId; wp.data.use(wp.data.plugins.persistence, { storageKey: storageKey }); } )(); /* ]]> */ </script>2/ even with the error, add to cart works and it seems reloading the page
3/ here you get additional js errors
One error fromwp-util.min.js:2Uncaught TypeError: Cannot read properties of undefined (reading 'memoize')
Another error fromadd-to-cart-variation.min.js:1Uncaught TypeError: wp.template is not a functionand this error occur when changing product variant option.Originally had an issue around
Marionettebut that seems to be gone, but the above js errors still happen.Like I said, after adding the item to the cart, the error occur, you refresh the page error still happen, but when you type the url again on the browser, error disappear (so it goes bactk step 1/ above before adding the item to the cart but item is already in the cart)
Hope these information helps for debugging and locating the error.
Created this as per the request from another post to make it as a separate ticket.
While preparing some staging link to duplicate the issue, I reset the account connection a few times and it seems working.
- Staging was not having issue, so I decided to create a new GA property to connect
- When it was connected I could see the issue.
- Then, I decided to create a separate account instead of having a test property under the main account.
- There was no issue with the new account.
- So I went to production site, reset the account, and it seems working now with both plugins on and enhanced conversion tracking on.
I will double check again after a few hours to make sure, and post here again.
Hi @jamesosborne I am having the same issue as annabealizabeth abovewith the latest version.
Ninja Forms Version 3.10.1
Site Kit by Google Version 1.153.0- the issue only happening on a product page with variants, and selecting a variant and add to cart doesn’t work because of the js issue
- turning off ninja form resolved the issue
- turning off site kit resolved the issue
- turning off the enhanced tracking resolved the issue
Forum: Plugins
In reply to: [WooCommerce] Cancelled orders that have paidHi, not sure if this is the best way to reach out, but I am having the same issue. Contact eWay support here too which you can have more details.
@wpniall @melindahelt
After further testing, it doesn’t work on incognito mode on chrome browser.Hi I’ve updated plugins but still having an issue with expiry field
WordPress 5.7.2
WooCommerce 5.4.1
WooCommerce eWay Payment Gateway 3.2.2Weirdly it worked on my staging site,
WordPress 5.7.2
WooCommerce 5.4.1
WooCommerce eWay Payment Gateway 3.2.0So I rollback to 3.2.0 but it didn’t work, then I downgraded all plugins to match with staging.
One thing I’ve noticed is
WordFence Security 7.5.3 from 7.5.4Hope this help you debugging