Also @threadi, can you recommend someone who understand all this? If I search in https://jobs.wordpress.net it could be anyone – I have no idea what criteria. I am based in Sydney Australia time zone.
@threadi, I have access to the “backend” (https://stevekhouw.com.au/wp-admin) but I don’t really know how to do a backup. I am not cluey with this stuff, I am just the owner of the website. Can you guide me, what are the step of doing a backup within the backend?
This is just in case the designer isn’t cooperative.
Thank you so far for your insights. Well my website is http://www.stevekhouw.com.au and to access the inside: https://stevekhouw.com.au/wp-admin/
Should I reveal the password too so you can help me? I don’t know whether website is built on WordPress.com or ww.wp.xz.cn, how to find out? I can take a screenshot of the page, but I can’t find the attach button here.
I will ask the web designer to make a backup and send me the file(s) before he deletes it. What else must I do?